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AllClear: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (6902 reviews)

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4.83

Based on 6,902 reviews, last reviewed 2nd Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Cover was exactly what I wanted at a great price Cover was exactly what I wanted at a great price Reviewed on: 2nd January 2026

Latest lowest rating:

1

It takes 5 working days to get a response to an emai... It takes 5 working days to get a response to an email and it took numerous emails phone calls and complaints to get my claim resolved over 3 months in... Read more Reviewed on: 24th December 2025

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About this product

AllClear travel insurance have a range of cover options depending on how long you’re travelling for and what you’ll be doing on your trip.

As a specialist medical travel insurance provider, AllClear cover over 1300 medical conditions. You can get a quote for AllClear travel insurance by calling the freephone number or via the website.

AllClear travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used AllClear before, you can also leave a review and share your experience.

AllClear Travel insurance reviews (6902)

Review of the AllClear, Travel insurance:

It was easy to purchase my travel insurance and not...

It was easy to purchase my travel insurance and not too expensive Reviewed on: 2nd October 2024

suspicious

purchased the insurance on 2 jan 2022 after several converasations on the chat line i still have yet to receive the policy documents either by post or on line,begining to think the company has problems Reviewed on: 7th February 2022

Ripped off

Rang up to amend medical information to be told underwriter had stopped trading in UK in December .We were never informed and only given 80% of money back .avoid Reviewed on: 26th January 2022

£15 to change policy dates

I wanted to change my travel dates for insurance. They wanted £15 just to do this simple task. That's more than what my policy cost. Ridiculous! Reviewed on: 6th December 2021

Trustworthy, GOOD price and helpful over the phone!

I need to visit my family overseas and I found a good company with very friendly helpful staff who were able to cover my medical problems. I wanted to help others by recommending them. Thank you. Elis Reviewed on: 16th December 2020

Very helpful over the phone

Very kind people who looked after me very well helping me on my annual travel insurance policy with my complicated medical issues. They gave me lots of time and really made the experience a pleasure. Not like many other companies these days. Thank you. Reviewed on: 15th December 2020

Refusal to pay a justified claim

I took out a travel policy with All Clear in January, for travel in July. It included provisions for cancellation, one of which was that it would pay if I was quarantined. I was put in the shielded group for Covid-10 by NHS Scotland and told not to travel before the end of July. Nevertheless, All Clear has refused to pay. Reviewed on: 3rd November 2020

Amazing service and product

Great service during a difficult time Reviewed on: 15th September 2020

All Clear is a dreadful travel insurace company

I would absolutely avoid 'All Clear' travel insurance. They use a third party company to negotiate their claims who do all they can to pay you nothing. We made a claim after my wife was mugged on holiday and managed to recover almost nothing. If you don't have the original receipts for everything then you will get nothing. On there advertising they say 100% of claims paid in 5 days .... this is a lie as our claim spanned over 6 months. You are much better using one of the more well known insurance companies as that way you have some chance of recovering a claim. Also look at the poor reviews as they relate to people who have actually had to make a claim and not just purchased travel insurance Reviewed on: 4th January 2020

Dreadful company if you need to claim...

'All Clear' travel insurance are a dreadful company. I have now been trying to settle a claim for over 6 months with still no resolution. They use a company called Reactive Claims to settle claims who basically are not prepared to pay you anything without a fight. They are also totally unreasonable in how they address the claim asking for impossible information. My advice is you are much better going for one of the more well known companies. That way you have a chance of recovering some of your losses if you do need to make a claim. I notice on their advertising flyer they reckon 99% or customers are happy and 100% of claims paid in 5 days.... these claims are definitely not true which is worrying in itself.... Reviewed on: 28th October 2019

Helpful

Despite having to procede with the Industry Standard safeguard mandatory questions the service was quick and pleasant. Reviewed on: 29th September 2019

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