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Allianz: Car insurance reviews

Name: Car insurance
Rating: 4.84 (1345 reviews)

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4.81

Based on 1,345 reviews, last reviewed 19th Nov 2025

400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

Not bad for money good customer service Not bad for money good customer service Reviewed on: 5th September 2025

Latest lowest rating:

1

Allianz is probably the worst company i have ever de... Allianz is probably the worst company i have ever dealt with from all companies and not just insurance, almost every agent has been rude with an aggre... Read more Reviewed on: 19th November 2025

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About this product

Allianz provide two levels of car insurance. The Allianz Essentials policy covers the basics and the Allianz policy offers more cover including motor legal protection.

With Allianz, you manage your car insurance policy online, you only call if you need to make a claim. There are no admin charges for making any changes.

Allianz car insurance reviews help you find out what it’s like to be a customer. If you’ve used Allianz before, you can also leave a review and share your experience.

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Allianz Car insurance reviews (1345)

Terrible service

Don't answer the phone, don't respond to emails, terrible service. Reviewed on: 26th July 2022

Good company

Good pricing good company to deal with Reviewed on: 6th June 2020

Car Insurance

Great car insurance. Cheapest when comparing other prices and no problems so far! Reviewed on: 4th February 2020

Excellent

Good standard of Motor Cover & expert help Reviewed on: 25th July 2017

Poor communication and total disregard to their customers

Had a minor incident on a motorway where a tire blowout on a lorry damaged my front of the car. I spoke to Allianz and they got the car to the repair centre very quickly but I had to pay £370 excess. I had a dashcam where the whole video was sent across to them and they said that me paying this excess is only temporary and I will receive it back. Well....that was a big fat lie, they kept saying they have instructed solicitors to chase for my money back etc etc and for about 6 months since saying that nothing has happened. After making a complaint they admitted that they havent been keeping in touch with me and nothing has been done on my case and offered me £200 compensation as a result of it. However its not the compensation that is the problem, my no claims have been affected and their false promises and bunch of lies. Now the matter has been passed onto Ombudsman as once they have your money they are not interested in fighting your corner and just play the blame game and change their story every time. Wouldn't be using them again!! Its true what they say is that to see the true colour of the company you have to have an accident and see what they are like sadly. Reviewed on: 13th June 2017

Good overall

Easy and good service, very simple to use Reviewed on: 21st May 2017

Great service

Good friendly communication and very good service. Highly recommended Reviewed on: 7th October 2016

Kept taking money

Kept taking money from my account Reviewed on: 15th September 2016

Allianz - Best Insurance Company Ever!

I had a few issues with previous insurance companies where information was incorrect or insurance policy wasnt set up correctly but Allianz helped me from start to finish with excellent customer service skills and were always on hand to update any details as and when. Would highly recommend to anyone. Reviewed on: 12th September 2016

good

cheap price, hade no any problemms Reviewed on: 15th August 2016

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