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Allianz: Car insurance reviews

Name: Car insurance
Rating: 4.79 (1347 reviews)

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4.79

Based on 1,347 reviews, last reviewed 24th Mar 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Car insurance Easy to get a quote online and competetive rates. Allianz are now digital, not sure how this works for claims or general enquiries. Reviewed on: 24th March 2026

Latest lowest rating:

1

Terribel company I had not made a single claim in 15 years, but then unfortunately had an accident so needed to claim. They reduced my NCD from 15 years to 4 years!!! ... Read more Reviewed on: 16th March 2026

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About this product

Allianz provide two levels of car insurance. The Allianz Essentials policy covers the basics and the Allianz policy offers more cover including motor legal protection.

With Allianz, you manage your car insurance policy online, you only call if you need to make a claim. There are no admin charges for making any changes.

Allianz car insurance reviews help you find out what it’s like to be a customer. If you’ve used Allianz before, you can also leave a review and share your experience.

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Allianz Car insurance reviews (1347)

Correct

Easy, Friendly, Correct for my car insurance. Reviewed on: 11th September 2022

Probably the best insurance company

The best insurance provider. Great customer service, competitive price and 10/10 overall! Reviewed on: 12th August 2022

Terrible service

Don't answer the phone, don't respond to emails, terrible service. Reviewed on: 26th July 2022

Good company

Good pricing good company to deal with Reviewed on: 6th June 2020

Car Insurance

Great car insurance. Cheapest when comparing other prices and no problems so far! Reviewed on: 4th February 2020

Excellent

Good standard of Motor Cover & expert help Reviewed on: 25th July 2017

Poor communication and total disregard to their customers

Had a minor incident on a motorway where a tire blowout on a lorry damaged my front of the car. I spoke to Allianz and they got the car to the repair centre very quickly but I had to pay £370 excess. I had a dashcam where the whole video was sent across to them and they said that me paying this excess is only temporary and I will receive it back. Well....that was a big fat lie, they kept saying they have instructed solicitors to chase for my money back etc etc and for about 6 months since saying that nothing has happened. After making a complaint they admitted that they havent been keeping in touch with me and nothing has been done on my case and offered me £200 compensation as a result of it. However its not the compensation that is the problem, my no claims have been affected and their false promises and bunch of lies. Now the matter has been passed onto Ombudsman as once they have your money they are not interested in fighting your corner and just play the blame game and change their story every time. Wouldn't be using them again!! Its true what they say is that to see the true colour of the company you have to have an accident and see what they are like sadly. Reviewed on: 13th June 2017

Good overall

Easy and good service, very simple to use Reviewed on: 21st May 2017

Great service

Good friendly communication and very good service. Highly recommended Reviewed on: 7th October 2016

Kept taking money

Kept taking money from my account Reviewed on: 15th September 2016

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