Smart Money People Logo

American Express: Gold Credit Card reviews

4.74
Based on 25 reviews, last reviewed 24th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

I’ve really enjoyed having the American Express Gold... I’ve really enjoyed having the American Express Gold Card; it fits how I actually spend and has been easy to manage day to day. The app is straightfor... Read more Reviewed on: 24th March 2026
Andrei Ianovskii's avatar
Andrei Ianovskii

Latest lowest rating:

1

Challenging Challenging to get a hold of Customer Service, and even more trying when dealing with them. The annual charge is the last straw! Reviewed on: 10th January 2024
Bashar L's avatar
Bashar L

About this product

Wondering if the American Express Gold credit card is right for you? Read our reviewers comments, which talk about things like the benefits offered by this card (particularly for travellers) as well as the fees and interest rates associated with using the card. Have the Gold card from American Express and like/dislike it? Share your comments by leaving a review on this site, and your comments help guide thousands of others who are looking for American Express credit card reviews.

Review American Express: Gold Credit Card now

Help others make smarter decisions by sharing your own experience. Write a review

American Express Gold Credit Card reviews (25)

Amazing customer service

5
Amex has exceeded my expectations, I cannot recommend Amex enough, sometimes when I had queries they truly went above and beyond to help resolve my query and I could not of been an happier customer. They are really understanding and I do recommend them to all my friends and family for some of their products. Reviewed on: 16th February 2023

Awesome

5
Nice one good card I love it so much when I need to buy stuff it works then I pay it back once I get my wages Reviewed on: 13th January 2023

Absolutely worth the fee

5
I’ve had several cards from different providers, hands down the American Express Gold has been the best. Customer support is fantastic and when using AmEx Travel to book holidays is intuitive and easy. Reviewed on: 20th March 2022

Great service and easy points

5
Great way to collect Amex points on my normal day-to-day spending. Service over the phone is fast and efficient Reviewed on: 25th March 2021

Exceptional service

5
AMEX always provide an exceptional service. Reviewed on: 17th February 2021

I am happy with a well-maintained customer service system

5
Unlike those small fin-techs who wholly rely on internet and have very shabby customer support, I feel very reassured with AMEX because I’ve not had a problem to reach out to them whenever I need. Reviewed on: 17th March 2020

Great all rounder

5
Amex has never let me down. The Gold card is the perfect all rounder for a ocasional traveler like me and the rewards program is generous. Reviewed on: 3rd February 2020

Happy customer

5
Been using the amex gold card for a year now, and it definitely changed my life. Reviewed on: 28th January 2020

Best credit card out there

5
Love this card for allowing me travel almost for free back home Reviewed on: 10th December 2019

Great

5
Great customer service and card definitely worth its value. Thanks AMEX! Reviewed on: 10th November 2018

Do you have a different American Express product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from American Express?

    View all products