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Atom Bank: Savings reviews

Name: Savings
Rating: 4.37 (391 reviews)

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4.58

Based on 391 reviews, last reviewed 9th Sep 2024

25% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Great app with great rates Atom is app only, and years ago it wasn't great. Rejoining this year; things have improvement massively. The app is more snappy and easy to navigate, ... Read more Reviewed on: 9th September 2024

Latest lowest rating:

1

** BEWARE - Unable to withdraw savings! ** BEWARE that you might not be able to withdraw your money if you need to! Great bank until my circumstances changed and I needed to access some of ... Read more Reviewed on: 5th September 2024

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About this product

Atom Bank launched in 2016 with two savings products, their one year fixed saver, and their two year fixed saver.

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Atom Bank Savings reviews (391)

Good savings product

A good experience saving for a fixed period of time recommended via Martin Lewis, always a good backing to have! Competitive interest rates for fixed term saving. Track savings via app. Interest rate paid out upon maturity of fixed term. Reviewed on: 9th February 2020

Simple

Really simple and easy to use. My moneys safe and easy to use app Reviewed on: 22nd January 2020

Avoid like the plague

Wish I could give 0 stars to this company. After signing up to an account with a compatible device and handing over a large sum of money, this company decides to remove support for my device just prior to my account maturing from its fixed period, with no prior warning preventing me accessing my account... Furthermore they do not list which devices are compatible only a list of OS which may be currently supported and no details of how long they will be supported for so i am now expected to go and buy a new device which will probably cost as much as any interest i have earnt in the last 2 years just so i can access my money. This seems very much like it could be a tactic to keep hold of a customers money for a bank in financial struggles... if i were you i would stay well away! UPDATE: I have now been told: "I understand how frustrating it is when a device that has worked previously no longer supports the App you are using. This can happen when a device or App upgrade takes place. Because of this possibility we do advise on page 3 of your App T&Cs, under the heading Device Compatibility, that customers make sure that they own a compatible device with a compatible operating system for the entire term of any products they may have with us." Dont try and blame a customer when they conplain... I have kept my device which was compatible for the term of the contract inline with your Terms and conditions, YOU have moved the goalposts! Reviewed on: 21st January 2020

App no longer works

Latest app update 'no longer compatible with my phone' Advice was use another phone, dowload the app on it and see if it will work on it! What a way to run a bank. Reviewed on: 18th January 2020

No hassle

Good value. Hassle free. Excellent customer service.What more do you want? Reviewed on: 15th November 2019

Simple, competitive, reliable.

As a relatively new bank, you are showing the traditional banks how to offer and support competitive fixed savings products in the market. The investments are backed by FSCS and you are continuing to implement SCA in line with PSD2 as part of your strategy to provide ongoing market leading products. Keep up the good work. Reviewed on: 14th November 2019

Just super easy

From registering to depositing cash in a matter of minutes. Reviewed on: 14th November 2019

Such a cool app

A breath of fresh air and looking forward to new products to come Reviewed on: 14th November 2019

Easy, friendly app and great interest rate pay out

I love Atom and can't understand why more savers don't take the plunge and put their money there. They offer good interest rates. It was really easy to set up and I love the app, it's friendly and has never failed to work. What is there not to love. Reviewed on: 21st July 2019

Great rates - really useful app

Opened my fixed saver account - was updated along the way by the app and it was really useful to check where I was at different stages. Rate was fantastic and I felt I could trust Atom Reviewed on: 14th January 2019

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Atom Bank: Savings reviews

25% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Atom Bank: Savings now

Atom Bank Savings reviews (391)

Good savings product

Simple

Avoid like the plague

App no longer works

No hassle

Simple, competitive, reliable.

Just super easy

Such a cool app

Easy, friendly app and great interest rate pay out

Great rates - really useful app

Review Atom Bank: Savings now

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