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Atom Bank: Savings reviews

Name: Savings
Rating: 4.89 (4582 reviews)

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4.93

Based on 4,582 reviews, last reviewed 29th May 2025

709% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Great app and friendly customer services The Atom banking app is very intuitive and it is easy to call customer services, who are friendly and helpful. Reviewed on: 29th May 2025

Latest lowest rating:

1

Regular inverster Very easy fix bond.renewal / reinvest made very simple Reviewed on: 17th April 2025

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About this product

Atom Bank launched in 2016 with two savings products, their one year fixed saver, and their two year fixed saver.

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Atom Bank Savings reviews (4582)

Customer service is none existent.

Applied for a fixed saver account. Got confirmation back saying they wound be in touch. Never heard nothing back despite numerous attempts using the silly APP that never takes you anywhere. It seems Atom Bank is just "another bank", dressed up in different clothes but still the same attitude as all the rest! Reviewed on: 10th July 2016

Amatuers

Having waited months for an access code I discover the codes are not sent out in a specific order.This means someone who registered yesterday can receive a code before a person who registered 12 months ago?Its a bit like walking into a branch and Atom serving the person at the back of the queue. Reviewed on: 1st July 2016

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