Smart Money People Logo

Barclaycard: Platinum Credit Card reviews

3.93
Based on 300 reviews, last reviewed 23rd Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
53%
See only 4 star reviews
22%
See only 3 star reviews
10%
See only 2 star reviews
2%
See only 1 star reviews
13%

Latest highest rating:

5

A safe and unsecured card I’v had Barclaycard for a number of years. Over the years I’v had to get them to get money back for goods that didn’t arrive. They are Quick to respon... Read more Reviewed on: 5th September 2024
Sandg 's avatar
Sandg

Latest lowest rating:

1

Stay away fro Barclays! If you ever want to dispute a charge, they'll side with the merchant, even though I sent them emails from the merchant stating they would credit my ca... Read more Reviewed on: 23rd November 2024
EY's avatar
EY

About this product

Barclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Barclaycard Platinum Credit Card reviews (300)

Review of the Barclaycard, Platinum Credit Card:

Good card with cashback

5
Very Good card no fees but you earn points which can be exchange for vouchers love it Reviewed on: 12th January 2022

Good service with cash back

5
I pay their bill monthly and have never had a problem. Cash back as well. Reviewed on: 29th February 2024

Credit card I have had for many years

4
Credit card I have had for many years Reviewed on: 29th February 2024

It has been great, I was offered credit card without...

5
It has been great, I was offered credit card without banking with them, the bank I have been with for two years declined my credit card request because I have not lived in the country for 3 years but Barclay gave it to me on a flatter of gold. God bless all the staff in Barclay, they are life safer and I am now switching my other bank to them except Chase. Reviewed on: 15th February 2024

Hard to get contact special on line but over the pho...

3
Hard to get contact special on line but over the phone tools longer. From when I was decreasing my limit it’s never gives me more that I was decided back to previous one. Now decided reduced my limit for my better future. That means bank knows better how is my future? Without asking me. Reviewed on: 18th January 2024

Good bank

5
Good bank, offers ways of investing, offers advice Reviewed on: 29th September 2023

Trusted brand

5
Trust this brand of card. Always easy to use. Reviewed on: 31st July 2023

Platinum-coated!

5
Great app with the card, superior 0% purchases and balances, extremely competitive % on balance transfer, admin support second-to-none, notifications very timely and helpful...happy customer! Reviewed on: 27th July 2023

First credit card

5
I was originally approved for a credit card by Barclays and recently upgraded uk platinum. Really happy with Barclays overall. Reviewed on: 18th July 2023

Very good offers

5
Periodical balance transfer and money transfer offers are very handy Reviewed on: 14th July 2023

Worst Customer Service ever

1
After excepting a credit card offer from Barclays through my AARP membership, I immediately gave them information for two balance, transfers. The balance transfers with 0% interest were the sole reason I excepted the credit card offer to begin with. After waiting a few weeks, one of my statement still was not reflecting that the transfer has been made.. When I contacted Barclays, they told me that it failed to process, but they could not tell me why. When I asked how to resolve it, they said they could not help me as it had been over 45 days and I was required to do the transfer in that time period. I spoke with a customer care center supervisor named Kevin, who assured me that he could see that I had provided all information necessary for the balance transfer well ahead of the 45 days. However, since there was a problem on their end (one, they never made any attempt to resolve) he was not able to resubmit it. He acknowledged that I provided all the information to them for the balance transfer well within the required timeline. However, despite it, not being my fault, they could not resubmit and would not honor the original offer. He also assured me that I would be wasting my time to try and escalate it further as he was the final authority, and there was no one else that it could be escalated to. Reviewed on: 21st June 2023

Do you have a different Barclaycard product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Barclaycard has a range of products available. Check the ratings of each product to find the right one for you. View all products