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Bath Building Society: Savings reviews

4.73
Based on 2,374 reviews, last reviewed 27th Aug 2026
20% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Exceptional service from a very patient man. Exceptional service from a very patient man. I'm of an age where technology isn't my strong point. Reviewed on: 27th August 2026
Ron M's avatar
Ron M

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026
Hope's avatar
Hope

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2374)

Savings review

5
Mutual, real people who can help. Operate accounts for Trust Funds. Paying higher interest rates would be appreciated Reviewed on: 31st March 2022
Reply from Bath Building Society Good Morning, Thank you for your response, Caroline, Customer Support Department. Response date: 7th April 2022
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Bath Building Society

Savings review

5
Customer advisers always very helpful / approachable Reviewed on: 31st March 2022
Reply from Bath Building Society Good Morning, Thank you for sending your response, I'm glad you have received your usual helpful service, Caroline, Customer Support Department Response date: 7th April 2022
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Bath Building Society

Savings review

5
I like this building society as it's local to where I live and here was one put back in Twerton Reviewed on: 31st March 2022
Reply from Bath Building Society Hello Thank you for your response , Glad that you still have a branch local to you. Caroline, Customer Support Department. Response date: 7th April 2022
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Bath Building Society

Savings review

5
Convenience, can use passbook, don't want to use online Locatoin - wouldn't use you if Midsommer Norton Branch closed Reviewed on: 31st March 2022
Reply from Bath Building Society Hello thank you for your response. and that you are happy still using your passbook in Midsomer Norton, Caroline Customer support Department. Response date: 7th April 2022
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Bath Building Society

Savings review

3
Customer service - very good & kind. Unfortunately online access issues from the start and incorrectly addressed letter with account information, addresses, etc put doubt whether I had made the rigth choices Reviewed on: 31st March 2022

Savings review

5
I like that you have a branch righ in the centre of Bath Reviewed on: 31st March 2022
Reply from Bath Building Society Hello Glad that you like having a central branch, Caroline, customer Support Department. Response date: 7th April 2022
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Bath Building Society

Savings review

5
Online registereing - I seem to be able to only put one nominated account for withdrawal purposes. I opened two Trust accounts Reviewed on: 31st March 2022
Reply from Bath Building Society Hello Online you can only add one nominated bank account. You can send a secure message to send to your other Trust account, Thank you for your response, Caroline, Customer Support Department. Response date: 7th April 2022
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Bath Building Society

Great

5
Great service with a personal touch. Prompt responses and transactions. Reviewed on: 30th March 2022
Reply from Bath Building Society Hello Thank you for sending your response, Caroline Customer Support Department. Response date: 7th April 2022
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Bath Building Society

Local providor

4
Local honest financial services. Reviewed on: 28th March 2022

Always good to deal with

5
Regular pleasant efficient service with competitive rates Reviewed on: 28th March 2022

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