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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2374 reviews)

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4.73

Based on 2,374 reviews, last reviewed 27th Aug 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Exceptional service from a very patient man. Exceptional service from a very patient man. I'm of an age where technology isn't my strong point. Reviewed on: 27th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2374)

Efficient response

Deal quickly and efficiently with requests and queries Reviewed on: 24th March 2022

Reply from Bath Building Society Many thanks for taking the time to feedback to us, we appreciate it! Holly, Customer Service Team Response date: 28th March 2022

Happy New Customer

Was able to open up Children's Savings account on line, easily, quickly and with great support from Bath B S staff. A refreshingly positive experience for me as a new customer. No branch visit required, was able to upload id documents and the accounts were live the same day. Oh, and I nearly forgot - one of the best interest rates around for a child account, complete with online access. Very very impressed with Bath B S - 5***** Reviewed on: 24th March 2022

Excellent help

Your customer service was brilliant Reviewed on: 24th March 2022

Reply from Bath Building Society So lovely to hear. Thanks for the feedback. Holly, Customer Service Team Response date: 28th March 2022

Great service

Easy to set up an account, very helpful customer service. Reviewed on: 24th March 2022

Reply from Bath Building Society Many thank for the feedback. Holly, Customer Service Team Response date: 28th March 2022

Excellent

Professional, quick, efficient, friendly. No complaints Reviewed on: 23rd March 2022

Reply from Bath Building Society Fantastic! Thanks for the 5* review, Holly, Customer Service Team Response date: 28th March 2022

Personal and friendly service

Every person I have spoken with at Bath Building Society has been friendly and helpful. Barry kindly explained what I needed to do to resolve my particular issue and this was resolved very quickly. The service feels very personal and proactive. Reviewed on: 22nd March 2022

Reply from Bath Building Society Such lovely feedback, thank you! Holly, Customer Service Team Response date: 28th March 2022

Great service from Chelsea

Chelsea quickly solved my problem with the minimum of fuss. Reviewed on: 22nd March 2022

Reply from Bath Building Society I'm pleased Chelsea was able to help. Holly, Customer Service Team Response date: 28th March 2022

Super efficient, as always

Fabulous customer service. Always reply quickly and always accurate and efficient, Thank you Reviewed on: 22nd March 2022

Reply from Bath Building Society Fantastic to hear, thanks for letting us know :) Holly, Customer Service Team Response date: 28th March 2022

Helpful customer service chat

Web chat was helpful and informative. Reviewed on: 22nd March 2022

Reply from Bath Building Society Many thanks for your review! Holly, Customer Service Team Response date: 28th March 2022

Great customer service

Chelsea was very helpful on my savings enquires, many thanks Reviewed on: 21st March 2022

Reply from Bath Building Society Hello Glad Chelsea was able to help you, Thank you for taking the time to send your response, Caroline , Customer Support Department. Response date: 22nd March 2022

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