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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.741498586309775709 (2348 reviews)

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4.74

Based on 2,348 reviews, last reviewed 22nd Jun 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

A very positive first impression. A very positive first impression. Jane was very friendly and helpful. Reviewed on: 22nd June 2026

Verified source

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2348)

A trustworthy Building Society with helpful customer service

I have only been a member for a short while, but so far I feel that the Bath Building Society has offered me good customer service. I was impressed that they promptly passed on the interest rate increase to their customers' savings accounts. This Building Society seems to reflect the style of banking services which existed in my youth and this gives me the confidence to trust them with my savings. Reviewed on: 9th March 2022

Helpful and friendly

Staff always willing to h Help and know who I am Reviewed on: 9th March 2022

Good friendly service

Professional friendly and good service Reviewed on: 9th March 2022

Taking out a new ISA

I found the staff very helpful in explaining what was involved with my new ISA. Reviewed on: 9th March 2022

Always very good service

Always very good service from the team at Bath Building Society. Unfortunately, at the moment rates are so low across the market that is not really a good idea to hold a lot of cash in savings accounts. Reviewed on: 9th March 2022

Ethical local firm

Have been a mortgage and saver for many for more than 20 happy years. Reviewed on: 9th March 2022

Long term saver

Grandparents, parents and myself all used BBS. Reliable local branch, professional and helpful whatever your query Reviewed on: 9th March 2022

Prompt and polite service!

I had a particular issue which required funds transferred at short notice from an account requiring 100 days notice. All attended to very promptly politely and satisfactorily. Thank you Reviewed on: 9th March 2022

Reply from Bath Building Society Hello, Thank you for taking the time to send your response, Glad things got sorted for you promptly, Many Thanks, Caroline, Customer Support Department. Response date: 10th March 2022

Helpful and efficient and importantly easy to contact!

Good products and service, local and easy to contact. It would be good to have received communication when the account was ready and set up to use. Reviewed on: 9th March 2022

Reply from Bath Building Society Good Morning, Thank you for sending in your response, Hopefully you have received all your information now regarding your account, Many Thanks Caroline, Customer Support Department Response date: 10th March 2022

A valuable local mutual financial institution.

I have saved with Bath Building Society for more than 20 years and until recently also had a mortgage with them. Bath Building Society is a valuable mutual financial institution, looking after the financial needs of people in and around the city of Bath and also offering competitive savings products throughout the UK. The BIBS savings ISA for children has regularly been in the top five, giving good rates of interest to our young savers to encourage them to save at an early age. BIBS is a Mutual Society with no shareholders to satisfy, only looking after the interests of its members. BIBS has a loyal and dedicated team of employees and a strong management team. I have no hesitation in voting for Bath Building Society in the British Bank Awards. Reviewed on: 9th March 2022

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Bath Building Society: Savings reviews

71% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2348)

A trustworthy Building Society with helpful customer service

Helpful and friendly

Good friendly service

Taking out a new ISA

Always very good service

Ethical local firm

Long term saver

Prompt and polite service!

Helpful and efficient and importantly easy to contact!

A valuable local mutual financial institution.

Review Bath Building Society: Savings now

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