Smart Money People Logo
Go to business site
Share this page
Link copied

Bath Building Society: Savings reviews

View other Bath Building Society products
4.73
Based on 2,296 reviews, last reviewed 2nd Mar 2026
223% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026
Daniel G's avatar
Daniel G

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
Unhappy's avatar
Unhappy
Visit provider site Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Bath Building Society Savings reviews (2296)

Transfer

4
I have been with you since the age of 16 Reviewed on: 13th December 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thanks for taking the time to review us! Holly, Customer Service Team Response date: 14th December 2021
Bath Building Society Logo
Bath Building Society

Savings review

5
Reasonably easy application process for my children's savings accounts. I had to ask for the pin number by text for access to online but it was sent immediately Reviewed on: 11th December 2021
Savings Customer's avatar
Savings Customer

Savings review

5
Phone call answered very quickly. Great to speak to a real person (not automated), very helpful, polite & friendly. All questions were answered. Reviewed on: 10th December 2021
Savings Customer's avatar
Savings Customer

Savings review

5
The friendly personal service in a small building society, easy access. Saturday morning opening would be good for us but not for staff! Reviewed on: 9th December 2021
Savings Customer's avatar
Savings Customer

Very efficient

5
Excellent customer services. Very knowledgable and helpful and i got all of the information i needed very quickly Reviewed on: 9th December 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thank you for sending your response, glad you were able to get all the information you needed quickly , Caroline, Customer support Department. Response date: 23rd December 2021
Bath Building Society Logo
Bath Building Society

Savings review

4
Interest rate, easy access account, online Reviewed on: 8th December 2021
Savings Customer's avatar
Savings Customer

Great Customer Service

5
Louisa who helped me today on Live Chat was excellent! Reviewed on: 8th December 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thanks for the lovely feedback! Holly, Customer Service Team Response date: 14th December 2021
Bath Building Society Logo
Bath Building Society

Quick and efficient

5
My brief online chat today was handled quickly and efficiently. The call handler, Jane, was polite and appeared to be knowledgeable about the subjects that we discussed. Reviewed on: 8th December 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Fantastic! I'm pleased Jane was able to help. Holly, Customer Service Team Response date: 14th December 2021
Bath Building Society Logo
Bath Building Society

Very helpful and reliable service.

4
Not quite as high tech as High Street Banks (if that’s what you want). Reviewed on: 6th December 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Many thanks for your feedback, we appreciate it! Holly, Customer Service Team Response date: 7th December 2021
Bath Building Society Logo
Bath Building Society

Savings review

5
We knew what type of account we wanted to open and BBS was able to meet our needs without fuss or undue bureaucracy Reviewed on: 6th December 2021
Savings Customer's avatar
Savings Customer

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Bath Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill