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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2327 reviews)

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4.75

Based on 2,327 reviews, last reviewed 27th Apr 2026

303% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Knowledgeable and helpful staff. I visited the Oldfield Park branch to invest into my ISA and was served by Ella - I like the location in Moorland Road and the friendly staff. They ar... Read more Reviewed on: 27th April 2026

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Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2327)

Good customer service

Good customer service from Chelsea Reviewed on: 7th February 2022

Reply from Bath Building Society Thank you for your feedback. I will pass this on to Chelsea, Louise Head of Savings Support Response date: 9th February 2022

Amazing customer service

Tracey is so helpful and makes banking a lot easier for me. Ive been very impressed with Bath Building Society. Thank you Reviewed on: 2nd February 2022

Reply from Bath Building Society Thank you for your feedback, I will pass the message onto Tracy, Louise Head of Savings Support Response date: 9th February 2022

SSAS account provider

As a Trustee for a SSAS a pension fund it is very important that companies provide a range of savings products for SSAS pensions and Bath Building Society does this Reviewed on: 28th January 2022

Excellent customer service

Very easy to telephone and speak to someone and also to receive a call back when required Reviewed on: 28th January 2022

Quick and efficient

I was linked to someone via chat very quickly and they were both helpful and efficient in helping me out with what I needed to do Reviewed on: 28th January 2022

Chat line

Holly on the Chat line resolved matters quickly and efficiently. Reviewed on: 26th January 2022

Customer Service the Way It Used To Be

The title says it all. This is one of the few places where the personal touch is still taken seriously and the staff are genuinely pleasant and always willing to help. So glad to see that this approach is also carried through to their online platforms too. Long may it continue. Reviewed on: 25th January 2022

Enquiry about children's accounts

Chelsea was very helpful at answering all my questions promptly via our online chat. Reviewed on: 24th January 2022

Reply from Bath Building Society Thanks so much for the great review, we appreciate it! Holly, Customer Service Team Response date: 25th January 2022

Assistance from Barry

The assistance which today was provided over the telephone by Barry was just what was required. Further Barry was polite and courteous. Reviewed on: 21st January 2022

Reply from Bath Building Society Thankyou for your review, I will pass on your kind words to Barry! Holly, Customer Service Team Response date: 25th January 2022

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