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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2374 reviews)

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4.73

Based on 2,374 reviews, last reviewed 27th Aug 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Exceptional service from a very patient man. Exceptional service from a very patient man. I'm of an age where technology isn't my strong point. Reviewed on: 27th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2374)

Always very good service

Always very good service from the team at Bath Building Society. Unfortunately, at the moment rates are so low across the market that is not really a good idea to hold a lot of cash in savings accounts. Reviewed on: 9th March 2022

Ethical local firm

Have been a mortgage and saver for many for more than 20 happy years. Reviewed on: 9th March 2022

Long term saver

Grandparents, parents and myself all used BBS. Reliable local branch, professional and helpful whatever your query Reviewed on: 9th March 2022

Prompt and polite service!

I had a particular issue which required funds transferred at short notice from an account requiring 100 days notice. All attended to very promptly politely and satisfactorily. Thank you Reviewed on: 9th March 2022

Reply from Bath Building Society Hello, Thank you for taking the time to send your response, Glad things got sorted for you promptly, Many Thanks, Caroline, Customer Support Department. Response date: 10th March 2022

Helpful and efficient and importantly easy to contact!

Good products and service, local and easy to contact. It would be good to have received communication when the account was ready and set up to use. Reviewed on: 9th March 2022

Reply from Bath Building Society Good Morning, Thank you for sending in your response, Hopefully you have received all your information now regarding your account, Many Thanks Caroline, Customer Support Department Response date: 10th March 2022

A valuable local mutual financial institution.

I have saved with Bath Building Society for more than 20 years and until recently also had a mortgage with them. Bath Building Society is a valuable mutual financial institution, looking after the financial needs of people in and around the city of Bath and also offering competitive savings products throughout the UK. The BIBS savings ISA for children has regularly been in the top five, giving good rates of interest to our young savers to encourage them to save at an early age. BIBS is a Mutual Society with no shareholders to satisfy, only looking after the interests of its members. BIBS has a loyal and dedicated team of employees and a strong management team. I have no hesitation in voting for Bath Building Society in the British Bank Awards. Reviewed on: 9th March 2022

Friendly efficient service

Although I only deal with the Bath Building Society by email or occasionally by phone, they are very efficient, friendly and helpful. Also there are real people here in the UK to talk to when you call in, something which is becoming rarer nowadays, and something that I appreciate. I'd be happy to recommend them. Reviewed on: 9th March 2022

Fantastic service

Yes The BIBS are brilliant, fast and efficient service. Reviewed on: 9th March 2022

Excellent customer service

Always there to support me with any queries regarding my mum's saving accounts Recommending the right accounts for her situation Reviewed on: 9th March 2022

Great customer service

I have been with Bath Building Society for well over 20 years and they have always been great to deal with, always friendly and willing to give you the time you need to discuss anything. I can't rate them highly enough. Reviewed on: 9th March 2022

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