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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2327 reviews)

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4.75

Based on 2,327 reviews, last reviewed 27th Apr 2026

303% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Knowledgeable and helpful staff. I visited the Oldfield Park branch to invest into my ISA and was served by Ella - I like the location in Moorland Road and the friendly staff. They ar... Read more Reviewed on: 27th April 2026

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Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2327)

Brilliant all round society

Brilliant all round society. Excellent customer service Reviewed on: 12th February 2022

Always so caring at the branch

I went to another bank and was told to go online as no staff to help sort out a death with them. Such a different story with Bath building society Tracey offered me a drink took time to go through things with me, which was great thank you so much It made things a whole lot easier for me Reviewed on: 11th February 2022

Reply from Bath Building Society Thank you for your feedback, I will pass the feedback onto Tracey, Louise Head of Savings Support. Response date: 17th February 2022

efficient and responsive

This is an efficient organisation AND also very responsive to customer needs-many financial organisations claim this but often it does not bear close scrutiny:my personal experience tells me Bath succeeds Reviewed on: 10th February 2022

Great service from Chelsea

I have recommendations for improvement. Reviewed on: 10th February 2022

Reply from Bath Building Society Thank you for the feedback, we would love to hear your recommendations and we can let you know about all the improvements we are working on, Louise Head of Savings Support. Response date: 17th February 2022

fast and helpful response to my query

It seems to be more friendly and easier to communicate with than some others Reviewed on: 10th February 2022

Reply from Bath Building Society Thank you for the feedback, I will pass this onto the team, Louise Head of Savings support. Response date: 17th February 2022

Very quick and great service

I have been able to call them and they help me. They offer good saving rates. Reviewed on: 9th February 2022

Always an efficient service and response

Corinne Stokes is always helpful - a great ambassador Reviewed on: 9th February 2022

Reply from Bath Building Society Good Morning, So pleased that Corinne gave the usual efficient service, Thank you for taking the time to end your reply. Caroline, Customer Support Department Response date: 10th February 2022

Customer satisfaction

The customer satisfaction for Bath building society is second to none they are brilliant Reviewed on: 9th February 2022

Help with log in

Keep increasing savings interest rates Reviewed on: 8th February 2022

Reply from Bath Building Society Thank you for your review, Louise Head of Savings Support Response date: 9th February 2022

Fantastic and quick service on our Trust account

Easy to use website backed up by helpful staff. Reviewed on: 8th February 2022

Reply from Bath Building Society Thank you for your feedback, I will pass this onto the team, Louise Head of Savings Support Response date: 9th February 2022

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