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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2374 reviews)

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4.73

Based on 2,374 reviews, last reviewed 27th Aug 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Exceptional service from a very patient man. Exceptional service from a very patient man. I'm of an age where technology isn't my strong point. Reviewed on: 27th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2374)

Chat to solve problem signing into account online

Small and friendly. Accessible (real person at the end of the chat facility - not a bot!). Quick to respond, clear explanation to the problem and good solution offered. Can't fault your customer service. Reviewed on: 10th March 2022

Reply from Bath Building Society Thankyou Ian for the fantastic feedback. Holly, Customer Service Team Response date: 14th March 2022

Excellent and friendly service

We had trouble with a national bank involving Will Trusts and Bath Building Society went out of their way to help us set them up with them. They have innovative products to help a wide range of people. They support local charities and seem to be keeping local branches open unlike other banks and Building societies Reviewed on: 10th March 2022

Excellent service

Excellent service provided whenever required Reviewed on: 10th March 2022

Good value for money

Compared to other banks the interest rate is really good. As a student this is good as when I put money in my savings I'll actually get a little bit more back Reviewed on: 10th March 2022

Best Friend Banking

Always there to give the best advice and guidance. Continuous adaptable for its members through the recent health Pandemic. Always helpful. Reviewed on: 10th March 2022

Great customer service

I have saved with Bath Building Society for many years and they have great customer service. Reviewed on: 9th March 2022

A trustworthy Building Society with helpful customer service

I have only been a member for a short while, but so far I feel that the Bath Building Society has offered me good customer service. I was impressed that they promptly passed on the interest rate increase to their customers' savings accounts. This Building Society seems to reflect the style of banking services which existed in my youth and this gives me the confidence to trust them with my savings. Reviewed on: 9th March 2022

Helpful and friendly

Staff always willing to h Help and know who I am Reviewed on: 9th March 2022

Good friendly service

Professional friendly and good service Reviewed on: 9th March 2022

Taking out a new ISA

I found the staff very helpful in explaining what was involved with my new ISA. Reviewed on: 9th March 2022

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