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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.741498586309775709 (2348 reviews)

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4.74

Based on 2,348 reviews, last reviewed 22nd Jun 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

A very positive first impression. A very positive first impression. Jane was very friendly and helpful. Reviewed on: 22nd June 2026

Verified source

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2348)

Friendly staff

All my interactions going into the branch have been good, the staff are friendly and helpful Reviewed on: 8th March 2022

Excellent responsive service

A great experience with great products and helpful staff. Reviewed on: 8th March 2022

Consistently excellent customer service

I have had various savings accounts with BIBS for many years and the service I receive is always brilliant. Reviewed on: 8th March 2022

Great

Good service, online and in office. Competitive rates and always helpful. Reviewed on: 8th March 2022

Local branch,helpful staff

Excellent szvings rates and a real bonus having a local branch with great staff. Reviewed on: 8th March 2022

Fantastic, personal service

Dealing with the Bath Building Society is like talking with an old friend..... it is personal, and I know I can talk to the person I need to rather than someone who doesn't know me from Adam! It's friendly, personal, but totally professional. Reviewed on: 8th March 2022

Great savings

I have been with building society for couple of years and it has honestly been the best way for me to save money that I can’t describe. I usually just deposit money every month into savings and it’s easy to access whenever I need it. Reviewed on: 8th March 2022

Not impressed

Not impressed by the building society as you can only open an account if you live in the immediate area. I am being discriminated because I do not live in the catchment area Reviewed on: 8th March 2022

Reply from Bath Building Society David, we don't like having to put these restrictions in place but whenever we have more funds than we are able to lend, we can either reduce our rates to make us less attractive or maintain them with restrictions on who can access them. Our preference is to protect our existing members and restrict selected accounts to those who work, live or study in Bath. We will remove these restrictions as soon as we are able to do so. Colin McDougall, Chief Commercial Officer. Response date: 16th February 2023

Very responsive -at all times

Bath really does respond-not just lip service AND very uncomplicated products(unlike some--which become ridiculous--no names) Reviewed on: 8th March 2022

Friendly, efficient and local

At BIBS I always receive a warm welcome and really efficient service. Reviewed on: 8th March 2022

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