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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.741498586309775709 (2348 reviews)

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4.74

Based on 2,348 reviews, last reviewed 22nd Jun 2026

71% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

A very positive first impression. A very positive first impression. Jane was very friendly and helpful. Reviewed on: 22nd June 2026

Verified source

Latest lowest rating:

1

Issue with Bath B S. I originally decided to join and save with Bath B S. Filled in an ISA transfer form and signed and sent it off. But because of Royal Mail, and Bath st... Read more Reviewed on: 16th May 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2348)

Help with log in

Currently I have to have Bath tweak my log in even though i know the input details are correct.If this happens regularly I will obviously contact to try to solve this. Reviewed on: 14th February 2022

Reply from Bath Building Society Thank you for your feedback ,we are working on improving our Bath online and we will soon be launching a mobile app which will have a lost smoother log in process. Louise Head of Savings Support. Response date: 17th February 2022

Brilliant all round society

Brilliant all round society. Excellent customer service Reviewed on: 12th February 2022

Always so caring at the branch

I went to another bank and was told to go online as no staff to help sort out a death with them. Such a different story with Bath building society Tracey offered me a drink took time to go through things with me, which was great thank you so much It made things a whole lot easier for me Reviewed on: 11th February 2022

Reply from Bath Building Society Thank you for your feedback, I will pass the feedback onto Tracey, Louise Head of Savings Support. Response date: 17th February 2022

efficient and responsive

This is an efficient organisation AND also very responsive to customer needs-many financial organisations claim this but often it does not bear close scrutiny:my personal experience tells me Bath succeeds Reviewed on: 10th February 2022

Great service from Chelsea

I have recommendations for improvement. Reviewed on: 10th February 2022

Reply from Bath Building Society Thank you for the feedback, we would love to hear your recommendations and we can let you know about all the improvements we are working on, Louise Head of Savings Support. Response date: 17th February 2022

fast and helpful response to my query

It seems to be more friendly and easier to communicate with than some others Reviewed on: 10th February 2022

Reply from Bath Building Society Thank you for the feedback, I will pass this onto the team, Louise Head of Savings support. Response date: 17th February 2022

Very quick and great service

I have been able to call them and they help me. They offer good saving rates. Reviewed on: 9th February 2022

Always an efficient service and response

Corinne Stokes is always helpful - a great ambassador Reviewed on: 9th February 2022

Reply from Bath Building Society Good Morning, So pleased that Corinne gave the usual efficient service, Thank you for taking the time to end your reply. Caroline, Customer Support Department Response date: 10th February 2022

Customer satisfaction

The customer satisfaction for Bath building society is second to none they are brilliant Reviewed on: 9th February 2022

Help with log in

Keep increasing savings interest rates Reviewed on: 8th February 2022

Reply from Bath Building Society Thank you for your review, Louise Head of Savings Support Response date: 9th February 2022

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Bath Building Society: Savings reviews

71% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2348)

Help with log in

Brilliant all round society

Always so caring at the branch

efficient and responsive

Great service from Chelsea

fast and helpful response to my query

Very quick and great service

Always an efficient service and response

Customer satisfaction

Help with log in

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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