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Bath Building Society: Savings reviews

4.73
Based on 2,374 reviews, last reviewed 27th Aug 2026
20% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Exceptional service from a very patient man. Exceptional service from a very patient man. I'm of an age where technology isn't my strong point. Reviewed on: 27th August 2026
Ron M's avatar
Ron M

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026
Hope's avatar
Hope

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2374)

Local branch,helpful staff

5
Excellent szvings rates and a real bonus having a local branch with great staff. Reviewed on: 8th March 2022

Fantastic, personal service

5
Dealing with the Bath Building Society is like talking with an old friend..... it is personal, and I know I can talk to the person I need to rather than someone who doesn't know me from Adam! It's friendly, personal, but totally professional. Reviewed on: 8th March 2022

Great savings

5
I have been with building society for couple of years and it has honestly been the best way for me to save money that I can’t describe. I usually just deposit money every month into savings and it’s easy to access whenever I need it. Reviewed on: 8th March 2022

Not impressed

1
Not impressed by the building society as you can only open an account if you live in the immediate area. I am being discriminated because I do not live in the catchment area Reviewed on: 8th March 2022
Reply from Bath Building Society David, we don't like having to put these restrictions in place but whenever we have more funds than we are able to lend, we can either reduce our rates to make us less attractive or maintain them with restrictions on who can access them. Our preference is to protect our existing members and restrict selected accounts to those who work, live or study in Bath. We will remove these restrictions as soon as we are able to do so. Colin McDougall, Chief Commercial Officer. Response date: 16th February 2023
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Bath Building Society

Very responsive -at all times

5
Bath really does respond-not just lip service AND very uncomplicated products(unlike some--which become ridiculous--no names) Reviewed on: 8th March 2022

Friendly, efficient and local

5
At BIBS I always receive a warm welcome and really efficient service. Reviewed on: 8th March 2022

Bumper Bath Building Society

5
Have saved with the BBS for a number of years being attracted by their good rates of interest highlighted in the Mail On Sunday at the time.These have stayed competitive over the last few years with other products issued to enhance the savings experience. BBS have always been active in improving interest rates promptly where possible. Reviewed on: 8th March 2022

Small is best

5
Have used the Bath BS for many years and have always given sterling service and are happy to listen to ideas. Reviewed on: 8th March 2022

Top local building society

5
Great website. Friendly staff. Happy to recommend Reviewed on: 8th March 2022

Local, friendly, and efficient.

4
During Covid, whilst shielding my wife, I have received help by phone instead of my occasional trips into the Bath branch.. Reviewed on: 8th March 2022

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