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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2329 reviews)

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4.75

Based on 2,329 reviews, last reviewed 29th Apr 2026

313% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Easy to use good service highly recommended. Easy to use good service highly recommended. Reviewed on: 29th April 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2329)

A supurb building Society totally focused on supporting its members

This society goes the extra mile to be helpful, has principles and integrity, it cannot be bettered anywhere, it is a shinning example which other societies need to follow Reviewed on: 4th June 2020

Reply from Bath Building Society Such a wonderful review. Thanks, we really appreciate it. Holly, Customer Support Team Response date: 22nd June 2020

Difficult Years

There was a time I would have filled in all the gold stars ! I have always stuck with BBS because I believed in their interest in the local community, However I have been affected and disappointed in the "disposal" of the letting agency. I have never been one to chase the highest interest % for savings, believing I was playing a small part in helping local economy and maybe local first time buyers; Bath is very expensive. Due to the Covid 19 pandemic I have registered for on line access in case I needed funds, had a few teething problems but all in the name of security and help was at hand, thank you. Not sure if I will be leaving all the funds in the Instant Access ISA at new lower rate. Sorry! Reviewed on: 4th June 2020

Reply from Bath Building Society Many thanks for your feedback. Holly, Customer Support Team Response date: 22nd June 2020

Building society with local and mutual ethos

Be able to find specific account terms on website Reviewed on: 4th June 2020

Reply from Bath Building Society Thankyou for taking the time to review us. Very kind. Holly, Customer Support Team Response date: 22nd June 2020

Always had first class service

Can't think of any improvements at the moment Reviewed on: 4th June 2020

Reply from Bath Building Society Glad to hear you are so pleased with our service, hope to see you again soon. Holly, Customer Support Team Response date: 22nd June 2020

New Customer

I recently switched to Bath Building Society as my original mortgage was with Northern Rock. It was then passed over to a recoveries agency which felt like they had no customer relation skills. Being with Bath Building Society is a breath of fresh air, even during these uncertain times whenever I have called or emailed my query/question/advice gets rapidly answered. Would highly recommend Bath Building Society to friends, family and those reading this review. Reviewed on: 4th June 2020

Reply from Bath Building Society Such wonderful feedback, thankyou! Holly, Customer Support Team Response date: 22nd June 2020

GREAT SERVICE

SMALL BUT HAS GOOD RATES AND SERVICE Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for saving with us! Holly, Customer Support Team Response date: 22nd June 2020

Quietly professional

Every time I go to the branch I am politely welcomed and dealt with calmly, quietly and efficiently. No music, thank goodness, no flamboyance just professionally. Perfect. Reviewed on: 4th June 2020

Reply from Bath Building Society So kind of you to say, thankyou. Hope to see you in branch again soon. Holly, Customer Support Team Response date: 22nd June 2020

Always been very helpful and friendly.

No, they have always done their best to help us Reviewed on: 4th June 2020

Reply from Bath Building Society We are always happy to help. Thanks for taking the time to review us. Holly, Customer Support Team Response date: 22nd June 2020

Real people who do what they say they are going to do

I love how when I call I get a real person. And if someone says x will call you back after 2pm, x does. And if someone says I will send you an email, or something in the post, they do. And all very professionally, and sounding like they're happy in their work and pleased to talk to me, rather than the 'pulling teeth' experience, or faceless voids I get with other organisations/mortgage providers. I love BBS. Reviewed on: 4th June 2020

Reply from Bath Building Society Such great feedback. We do always try to provide a personal and efficient service. Holly, Customer Support Team Response date: 22nd June 2020

Local building society for local people

It is local. It is friendly and efficient. Nothing comes to mind about improving experience. You are doing a very good job. Reviewed on: 4th June 2020

Reply from Bath Building Society Very kind of you to say so. Thank you. Holly, Customer Support Team Response date: 22nd June 2020

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Bath Building Society: Savings reviews

313% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2329)

A supurb building Society totally focused on supporting its members

Difficult Years

Building society with local and mutual ethos

Always had first class service

New Customer

GREAT SERVICE

Quietly professional

Always been very helpful and friendly.

Real people who do what they say they are going to do

Local building society for local people

Review Bath Building Society: Savings now

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