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Better.co.uk: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.89 (2137 reviews)

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4.89

Based on 2,137 reviews, last reviewed 12th Jun 2025

97% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent experience. Excellent experience...all members of the team are professional and everything went smooth. Reviewed on: 12th June 2025

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025

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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2137)

Review of the Better.co.uk, Mortgage Broker:

Great service and it’s free.

Great service and it’s free. Always got a good up to date deal Reviewed on: 1st March 2025

No complaints at all, great communication, everythin...

No complaints at all, great communication, everything was dealt with promptly Reviewed on: 4th May 2025

The whole process was seamless, outstanding in fact...

The whole process was seamless, outstanding in fact - quick responses and kept informed at all times. Honestly, the whole process was so simple and stress free. They kept everything clear with great communication, sent regular email updates so I always knew what was happening, they found me the best rate and even swapped half way through when the intrest rate lowered.... I couldn’t recommend them more. If anyone’s ever thinking about switching or needs mortgage advice, definitely check them out. Reviewed on: 1st May 2025

Brilliant service!

Very efficient and personable. Literally didn’t have to do a thing apart from pride my old mortgage number. Reviewed on: 30th April 2025

Amazing experience from start to finish

Amazing experience from start to finish Reviewed on: 16th April 2025

Stress free mortgage renewal

Renewing your mortgage can be very stressful but Better took that stress away and nearly made the process pleasurable Reviewed on: 15th April 2025

Just perfect, simple.

Just perfect, simple. Excellent communication Reviewed on: 15th April 2025

Paolo was brilliant

Paolo was brilliant - Personal service and nothing was too much to ask Reviewed on: 8th April 2025

Very professional service

Very professional service offering what I felt was a tailored package for my mortgage leading to a hassle free transaction. Reviewed on: 8th April 2025

Absolutely brilliant.

Absolutely brilliant. great customer service and really feel like they are committed to getting best deals. Lovely friendly staff always answering all questions and helping guide us through everything Reviewed on: 6th April 2025

Go to Better.co.uk for 'Better' Mortgage advice

I have used Better three times now, and each time I have been unable to fault the service. The standout stars of my journey was Jamie May and Amanda Baker, whose expertise and dedication truly made a difference. Jamie's support was invaluable. His prompt responses and clear explanations of the various options available helped alleviate any stress associated with the mortgage process. Amanda's attention to detail in explaining the next steps and managing from application to mortgage offer was flawless. Overall, 'Better' mortgage broker provided a seamless and stress-free experience. I highly recommend their services to anyone in the market for a mortgage. Their professionalism, attention to detail, and genuine care for their clients truly set them apart. Reviewed on: 5th April 2025

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