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Better.co.uk: Mortgage Broker reviews

4.90
Based on 2,140 reviews, last reviewed 28th Jul 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fab service Great service! Friendly and helpful Reviewed on: 28th July 2025
Kirsty H's avatar
Kirsty H

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2140)

Review of the Better.co.uk, Mortgage Broker:

Harry was an excellent advisor.

5
Harry was an excellent advisor. He found us the best deal and helped us through the whole process. He was excellent and provided the best service. Reviewed on: 9th March 2025

Helpful, responsive, knowledgeable and with best deals

5
Assistant Nafisa was very helpful and responsive, the deals were on par with others (e.g. Habito) but had a slight edge with bonuses / cash backs. After selecting the deal the process was very smooth and as-planned with good frequency of status updates (~2 per week) Reviewed on: 1st March 2025

No charge, very supportive people

5
No charge, very supportive people Reviewed on: 1st March 2025

Great service, fast efficient.

5
Great service, fast efficient. My consultant was a pleasure to desk with Reviewed on: 1st March 2025

Really great, can thoroughly recommend

5
Really great, can thoroughly recommend Reviewed on: 1st March 2025

It was my first time and other brokers were messing...

5
It was my first time and other brokers were messing me about. My experience from start to finish was immaculate and humane. I was well informed and my needs were met. Reviewed on: 1st March 2025

Very smooth experience, helpful and friendly and eas...

5
Very smooth experience, helpful and friendly and easy to navigate Reviewed on: 1st March 2025

Agent Feedback

5
Paolo has beaten dealing with our concerns and preferences. Highly recommend Reviewed on: 1st March 2025

Great customer service, friendly, good communication.

5
Great customer service, friendly, good communication. Reviewed on: 1st March 2025

Excellent team

5
A favourable experience . Was kept to date at all times . Developed a good rapport with my agent . Reviewed on: 1st March 2025

Firat was great at helping us secure our mortgage fo...

5
Firat was great at helping us secure our mortgage for our first house Reviewed on: 1st March 2025