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Better.co.uk: Mortgage Broker reviews

4.90
Based on 2,140 reviews, last reviewed 28th Jul 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fab service Great service! Friendly and helpful Reviewed on: 28th July 2025
Kirsty H's avatar
Kirsty H

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2140)

Review of the Better.co.uk, Mortgage Broker:

Harry was an excellent advisor.

5
Harry was an excellent advisor. He found us the best deal and helped us through the whole process. He was excellent and provided the best service. Reviewed on: 9th March 2025

Amazing service , and so quick to completion ...

5
Amazing service and very speedy from our initial enquiry right through to completion. Regularly updated at each stage and if we needed any assistance we was contacted very quickly. We found the options availability given to us about different mortgages excellent and helped us find a mortgage where other companies failed . Reviewed on: 28th February 2025

excellent seamless service.

5
excellent seamless service. did not have to chase up at any time. communication was excellent. got a great deal with my mortgage! Reviewed on: 28th February 2025

They were so helpful and always prompt

5
They were so helpful and always prompt Reviewed on: 28th February 2025

In need of a mortgage, look no further

5
Efficient and friendly service proving the best options available to me in a clear way. Never had to chase them, my mortgage was dealt with in the quic kk EST time with little effort needed from me Reviewed on: 28th February 2025

Better is always best

5
Very good customer service took me through all options at a difficult time in the mortgage market. Took me through various options then met my needs Reviewed on: 28th February 2025

Unbelievably great service

5
Honestly, the service was so good I couldn’t believe it was free. Reviewed on: 28th February 2025

Best Broker - Jaivik

5
My broker - Jaivik Patel did an outright fantastic job helping us through 2 journeys and providing transparent as we went along. The use of the customer portal was seamless and advise was the best in market at the time Reviewed on: 28th February 2025

Very prompt responses, deal same as without Better b...

5
Very prompt responses, deal same as without Better but cashback makes it better, makes the dealing with bank and documents sharing extremely easy, significant time savings. Reviewed on: 28th February 2025

Rhay was great.

4
Rhay was great, good communication, and we talked about the best rates. Very helpful Reviewed on: 28th February 2025

Better really helped us

5
Better really helped us get an affordable mortgage when others had told us we wouldn't be able to get a joint mortgage due to my partner's age Reviewed on: 28th February 2025