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Better.co.uk: Mortgage Broker reviews

4.89
Based on 2,127 reviews, last reviewed 4th May 2025
3285% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

No complaints at all, great communication, everythin... No complaints at all, great communication, everything was dealt with promptly Reviewed on: 4th May 2025
Ioannis's avatar
Ioannis

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2127)

Review of the Better.co.uk, Mortgage Broker:

Excellent Service, Smooth and Professional Experience

5
I didn’t have any particular expectations, to be honest, but I was genuinely surprised by the quality of service provided. The process was straightforward, and I truly appreciated the help and professionalism shown throughout. Reviewed on: 28th February 2025

Best Service

5
Firat was very helpful in guiding and securing a mortgage for me with his 100% good service ! Reviewed on: 6th March 2025

Better were very helpful, quick to respond with offe...

5
Better were very helpful, quick to respond with offers and follow up for the remortgage was pain free Reviewed on: 6th March 2025

Bespoke Service

5
They were willing to go all out to get me what suites me exactly. Not many will do this and will rather offer something generic. Reviewed on: 6th March 2025

Took the stress out of an important life decision

5
I was daunted at the prospect of getting my first mortgage on a house, but Better made it so much more manageable and walked me through the full process. Really great customer service, always quick to respond when I had questions. Would highly recommend! Reviewed on: 6th March 2025

Always go back here, Deepak always my first point of...

5
Always go back here, Deepak always my first point of contact, will be back again on mortgage renewal Reviewed on: 6th March 2025

Understood what kind of deal I was after.

5
Understood what kind of deal I was after. Offered the best deal available at the time. Very Happy with Customer Service and would Recommend. Satisfied Customer. Reviewed on: 6th March 2025

Really efficient service

5
Really efficient service - I love how easy it is to ask questions and everything is just dealt with! Reviewed on: 6th March 2025

Effortless, professional, respectful, considerate se...

5
Effortless, professional, respectful, considerate service - top class Reviewed on: 6th March 2025

Easy process from start to finish!

5
Easy process from start to finish! Reviewed on: 6th March 2025

Fantastic experience with Paolo

5
Fantastic experience with Paolo, gave us all the information we needed to help us make the best decision for us. Really appreciated all the advice as well Reviewed on: 6th March 2025