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Better.co.uk: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.89 (2134 reviews)

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4.89

Based on 2,134 reviews, last reviewed 27th May 2025

611% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great company. Great company. Would highly recommend. Reviewed on: 27th May 2025

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025

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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2134)

Review of the Better.co.uk, Mortgage Broker:

Very good experience with good communicatio...

It was a very good experience with good communication and I felt they were trying to help me the best they could and had fast responses , which not everyone in this field do. Reviewed on: 28th February 2025

Great company.

Great company. Would highly recommend. Reviewed on: 27th May 2025

Absolutely outstanding experience!

Absolutely outstanding experience. From the very first contact, Paolo was super helpful and responsive and kept us fully up to date with the options available. Incredibly impressed with the no-nonsense and straight-forward approach and Paolo took the time to understand what we were looking for in our re-mortgage. Once we'd received a recommendation on the most suitable deal, we quickly got an AIP and a full offer followed through in a little over 24 hours... Kate has been superb in follow-up and the speed at which this has progressed has been incredible. Compared to every prior experience of this type, this has been superb. It's felt personal, professional and above all else, hassle-free - 100% recommended! Paolo and Kate are an absolute credit to Better.co.uk. Reviewed on: 27th May 2025

Good personalised service.

Good personalised service. Took time to understand my requirements Reviewed on: 24th May 2025

Overall great experience, I did have on going techni...

Overall great experience it was quick from the application process to approval. I did have on going technical issues with my portal though which where never resolved which meant I had to chase for email updates instead. The technical architecture for the account creation clear needs to be reviewed as I was chase by emails to go through the mortgage survey again which then created me another account (all linked to the same details) which meant I couldn’t access my updates but continued to get emails telling me to check my portal for updates. I raised this serval times and it was never resolved. Reviewed on: 23rd May 2025

They are marvel

They are very professional, always ready to listen to my needs I definitely recommend 100% they are a marvel. Reviewed on: 15th May 2025

Quick and easy.

Quick and easy. It was a real pleasure. Reviewed on: 6th May 2025

5 star service

Great communication on a regular basis never more than a phone call away to help to answer question or queries. Reviewed on: 6th May 2025

No complaints at all, great communication, everythin...

No complaints at all, great communication, everything was dealt with promptly Reviewed on: 4th May 2025

The whole process was seamless, outstanding in fact...

The whole process was seamless, outstanding in fact - quick responses and kept informed at all times. Honestly, the whole process was so simple and stress free. They kept everything clear with great communication, sent regular email updates so I always knew what was happening, they found me the best rate and even swapped half way through when the intrest rate lowered.... I couldn’t recommend them more. If anyone’s ever thinking about switching or needs mortgage advice, definitely check them out. Reviewed on: 1st May 2025

Brilliant service!

Very efficient and personable. Literally didn’t have to do a thing apart from pride my old mortgage number. Reviewed on: 30th April 2025

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