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Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.82 (532 reviews)

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4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

Straightforward & Helpful

Great communication, friendly and quick to respond to queries. Reviewed on: 5th September 2023

Best cycle insurance around

Bikmo always have the best deal and cover for my needs, which include race insurance in Europe. I’ve not been able to find a better product on the market. Reviewed on: 4th September 2023

Simple Honest Insurance

I have been so relieved that Bikmo dealt with & concluded my claim with so little fuss. Reviewed on: 1st September 2023

Happy long-time customer

I've been a customer of Bikmo for 7 years now, and had nothing but a great experience with them. I've not been unlucky enough to need to make a claim yet, but have had to get help of the customer service team and it was a refreshing experience from the standard insurance experience - they are obviously mad about bikes! Reviewed on: 31st August 2023

Really good service

Excellent service and good value for money. Reviewed on: 31st August 2023

Really user friendly experience

Super easy to use and super friendly service Reviewed on: 31st August 2023

Friendly and reliable

Great team with a friendly manner Reviewed on: 31st August 2023

Confidence in the cover

I'm a long standing Bikmo customer, i stay with them as they support me when i need support. I'm 100% confident on the team and they will step in when i need them. Reviewed on: 31st August 2023

Best and fast insurance company for sure

After all years using different insurance companies! I finally found and the last three years I am using Bikmo insurance. They are fast trustable and reliable company. Thank you all Bikmo team. Reviewed on: 30th August 2023

Superb service

Had to claim for damage to a carbon frame. Bikmo sorted everything including transport to and from the carbon repairers. Brilliant service. Reviewed on: 30th August 2023

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