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Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.82 (532 reviews)

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4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

First rate customer service

On the couple of occasions I’ve contacted Bikmo I’ve received a speedy reply from a member of the team. I feel reassured their policy covers me whether I’m out with friends or commuting on my bike. I’d highly recommend. Reviewed on: 29th August 2023

Top rate bike insurance

Best on price . Top rated bike insurance for all covers. Reviewed on: 29th August 2023

Excellent company that always keep you informed and up to date.

Excellent in all aspects. Great value and they give you peace of mind. Reviewed on: 29th August 2023

Good People!

Very friendly and helpful - real people who are very responsive - good value too. Reviewed on: 29th August 2023

No quibble payout

Bikmo paid my claim when my bike was damaged, enabling me to replace my bicycle like for like. Could not have been easier to deal with. Reviewed on: 29th August 2023

Highly recommend

Been with them for years, easy to manage via mobile. Good experience, recommend. Reviewed on: 29th August 2023

Absolutely brilliant

There when it's needed and it's never too difficult to sort Reviewed on: 29th August 2023

trustworthy and honest

Really clear and understandable. Was really simple to make a claim and helpful especially after an accident when its peace of mind you need Reviewed on: 29th August 2023

Bike insurance

Great product at a fair price. I've not had the need to make a claim, but I hear that they respond well. Reviewed on: 29th August 2023

Excellent cover

Excellent cover for a reasonable cost Reviewed on: 29th August 2023

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