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Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.82 (532 reviews)

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4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

Top notch

Great service and great product! Reviewed on: 7th October 2022

Awesome customer service and great product

I have unfortunately had to use Bikmo to replace my pride and joy, they were outstanding, sympathetic and then extremely fair in appraisal and assisting me to find a new bike, no quibbling, would recommend in a heart beat. Reviewed on: 7th October 2022

best bike insurance

Covers everything you need, awesome handling, would never switch do different company. Reviewed on: 6th October 2022

Great insurance

Great insurance at a great price Reviewed on: 6th October 2022

Great service

Always great service. Competitive rates and perfect for cyclists. Reviewed on: 6th October 2022

Great products over and above the "standard" levels commonly offered

Really friendly and responsive service. Offers levels of service for cycling that are appropriate for travel and competition. Reviewed on: 6th October 2022

Expert coverage for all my bike needs

Bikmo staff are super friendly, extremely knowledgeable in their field, they provide me all the coverage I need for me and my bike (including my kit) and the buying process is easy and quick Reviewed on: 6th October 2022

Super helpful in sorting race and travel cover

Insurance for racing and travelling sorted quickly and easily - really helpful people to deal with. Reviewed on: 6th October 2022

Best Cycle insurance around!

Cycle insurance designed by people who actually ride and understand bikes and how precious they are to us as cyclists! Good value, comprehensive cover, friendly people and easy to arrange. Have recommended to everyone I know! Reviewed on: 6th October 2022

just bike people doing bike insurance!

just a group of cyclists trying to help other cyclists get back on their bike in a time of need! Reviewed on: 5th October 2022

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