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Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.82 (532 reviews)

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4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

Amazing company - great customer service!

great to have a company like BIKMO protecting you when you're on the bike. Consistently good service and a good price Reviewed on: 4th August 2022

Bikmo Insurance

Have used Bikmo for a long time and have always been very happy with the service provided. Reviewed on: 3rd August 2022

Good price for good cover

The range the insurance cover is wide for a good price compared to the market. Reviewed on: 3rd August 2022

Honest insurance company

I was unfortunate to have my bike stolen very soon after I took out insurance with Bikmo and they paid without quibbling. Still with them now and enjoy their articles with data about the subject Reviewed on: 2nd August 2022

Great cover good value

Wanted the best we could find at a good price and found it with Bikmo Reviewed on: 30th July 2022

Simply excellent

From claim to picking up my new bike took 4 days. Brilliant service, lovely people who were super helpful. Can’t recommend highly enough. Reviewed on: 28th July 2022

Great customer service

Great customer service, cycling people. Modern company not focused on profits - finding way to give back to people and help the environment Reviewed on: 27th July 2022

Feedback

It has been truly positive. Support level is great Reviewed on: 27th July 2022

Cycle Insurance,

Not needed it yet, but very helpful when I call with a question Reviewed on: 27th July 2022

Great people

I was in the fortunate position of speaking to Bikmo staff directly at the NEC cycle show, very helpful. I insured a couple of weeks later when I purchased a new bike, very easy to do on there website Reviewed on: 25th July 2022

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