Write a review

Go to business site

Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.82 (532 reviews)

View other Bikmo products

4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

Read all reviews See your review

About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

A great company with a fresh young attitude to bike insurance

These guys are all enthusiatstic bikers. They know I don't have time to faff about filling in reams of proposal forms. I found them online and got insured in quick time! Reviewed on: 26th October 2016

Nothing but good things to say

Best bike insurance company out there! Run by people who actually understand the wants and needs of cyclists Reviewed on: 26th October 2016

Friendly and Helpful

Really friendly when I phoned up with a problem and helped me with all my issues. Would recommend them to a friend. Reviewed on: 26th October 2016

Friendly and professional service

The love of cycling and support for the cycling community radiates from this company. I would recommend them to anyone Reviewed on: 26th October 2016

Good and reliable

Definitely one to use and to tell family and friends about Reviewed on: 26th October 2016

Easy to use, friendly and helpful

Very quick and easy to set up via a link from my triathlon club website. I have heard very good things from fellow club members who have needed to submit a claim. Reviewed on: 26th October 2016

Strait forward, honest insurance

Found my whole experience with Bikmo very good. Easy to get a quote, great customer service and regular communication. Better than my car & house insurers! Reviewed on: 26th October 2016

Fantastic

Amazing guys, great customer service Reviewed on: 25th October 2016

They know their bikes

I didn't know much about insurance but they helped me through the process and explained the cover really clearly. Great service. Reviewed on: 25th October 2016

10/10

Great service, from great a team. Would recommend to anyone. Reviewed on: 25th October 2016

Alternative products

Taxi insurance
from Acorn Insurance 4.88 from 73 reviews
Car insurance
from WiseDriving 1.22 from 65 reviews
Motorbike Insurance
from Hastings Direct 3.24 from 12 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub