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Boom Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (921 reviews)

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4.94

Based on 921 reviews, last reviewed 3rd Jun 2025

1500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Quick, easy and simple! Easy to apply, easy to speak to too, quick process and friendly staff who are happy to explain anything needed Reviewed on: 3rd June 2025

Latest lowest rating:

1

not a fair company I was given a loan which I paid off. I had my child benefit directly paid to them. I also made extra payments whenever I could also, even though I did... Read more Reviewed on: 10th August 2024

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About this product

Boom Community Bank have four personal loans to choose from.

The Advantage Loan, the Choice Loan, the Family Loan and the Access Loan enable you to borrow an amount ranging from £300 to £10,000 depending on the loan type. There are no arrangement fees or early repayment penalties.

Boom Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

Boom Community Bank Loans reviews (921)

Review of the Boom Community Bank, Loans:

Quick and easy, people were polite and helpful

Quick and easy, people were polite and helpful Reviewed on: 12th June 2024

Boom staff are extremely friendly and the service is...

Boom staff are extremely friendly and the service is spot on so very straightforward forward. Having the zoom call also really helped so either party can ask any questions. Boom are also very easy and quick service.Highly recommended Reviewed on: 2nd May 2025

Efficiency

Processed fast great customer services communications have been spot on asking for information Reviewed on: 1st May 2025

I had an excellent experience with the customer se...

I had an excellent experience with the customer service team. From the moment I reached out, they were responsive, friendly, and incredibly helpful. They listened to my concerns patiently and went above and beyond to resolve my issue quickly. It’s rare to find such genuine care and professionalism these days, and I truly appreciate the way everything was handled. I left the interaction feeling valued and confident in the company. Highly recommend! Reviewed on: 30th April 2025

Helped me get out of debt

Helped me to consolidate my debts Reviewed on: 20th April 2025

Amazing service

The process is simple and easy to use from start to finish once your application is filled they give a call to advise next steps and to confirm payment amount and repayment details then you upload your forms of I.D to an easy to use online process.this took 3 days in total. Reviewed on: 17th April 2025

Boom are extremely good you can save while pay your...

Boom are extremely good you can save while pay your loan back highly recommend them Reviewed on: 15th April 2025

Very helpful when needing information and when needi...

Very helpful when needing information and when needing help applying and how to change information for payments Reviewed on: 27th February 2025

Love it helped me when I needed it very easy...

Love it helped me when I needed it very easy and quick Reviewed on: 22nd November 2024

Excellent

Excellent couldn't ask for better Reviewed on: 13th September 2024

not a fair company

I was given a loan which I paid off. I had my child benefit directly paid to them. I also made extra payments whenever I could also, even though I didnt need to. I thought by doing this they would see I am reliable and be able to give me a second loan once I had paid off my first. They declined me. I think its wrong to accept all the interest on top, accept early payments when they dont plan on giving a second one after proving yourself to be reliable. I also have my personal child benefit money directly to them so was shocked when I was turned down after being so sensible and trying to pay them off sooner. Highly dissapointed. They mentioned how there lending policies may of changed but I just didnt think it was fair at all. When I first signed up some members of their team were struggling to send people the right form in order to change the child benefit account details and helped a lady out with that also, who was very grateful that i helped. So just feels like a slap in the face Reviewed on: 10th August 2024

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