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Boom Community Bank: Savings reviews

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4.92
Based on 485 reviews, last reviewed 6th Jul 2025
12200% increase in 5 star reviews
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Latest highest rating:

5

I feel very peaceful with my savings at Boom. I feel very peaceful with my savings at Boom. Worthwhile and caring. They should teach the big conglomerates how to bank with compassion. Yay! Reviewed on: 6th July 2025
Mary J's avatar
Mary J

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Boom Community Bank offer instant access savings for individuals, charities, organisations and businesses looking to make a local impact.

Boom Community Bank savings accounts can be managed using the app. To be eligible for a savings account, you must be over 16 and live or work within specified areas.

Boom Community Bank reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Savings reviews (485)

Very helpful and will always answer any questions I...

5
Very helpful and will always answer any questions I have swiftly. Reviewed on: 2nd May 2024
Julie M's avatar
Julie M

Excellent service.

5
Excellent service. Very quick to deal with queries Reviewed on: 2nd May 2024
Julie B's avatar
Julie B

Good service provider

5
Boom provides services that are excellent, customer centred. Reviewed on: 2nd May 2024
Kunle Ajayi's avatar
Kunle Ajayi

BoomCU is a game changer for young families!

5
As a young parent navigating the tumultuous waters of financial responsibility, finding a beacon of hope amidst the storm of very expensive bank loans seemed like an impossible task. But then, I discovered Surrey & Sussex Credit Union that later became BoomCU, and it was nothing short of a lifesaver. From the moment I made first contact with their wonderful staff, I was treated with warmth and understanding which is a stark contrast to the cold, corporate atmosphere of traditional banks! They didn't just see me as another customer; they saw me as a member of their community, a person with dreams and aspirations, and a family to support. What truly set BoomCU apart was their genuine commitment to helping me not just survive, but thrive. When I approached them for a loan to consolidate my debts and enable me to support my young family better, they not only provided me with an affordable solution but also took the time to understand my unique situation. They didn't just hand me a loan and send me on my way; they empowered me to take control of my finances by encouraging me to set up a savings account alongside the loan repayment. This simple act of encouragement made all the difference. Not only was I able to repay the loan without breaking the bank, but I also developed a healthy habit of saving that has stayed with me long after the loan was paid off. Today, I'm proud to say that I have my own business in West Sussex, and I owe a significant part of my personal success to the support and guidance I received from BoomCU. Even after my loan was repaid in full and my business started flourishing, I continued to save with BoomCU. Why? Because I believe in their mission. I believe in supporting a community bank that reinvests its profits back into the community, helping other young families like mine who may have fallen on hard times. Their dedication to their members, their commitment to affordability, and their genuine desire to see you succeed make them not just a bank, but a lifeline in times of need. I have absolutely no hesitation in recommending the services and products of this community bank to anyone who needs a helping hand on their journey to financial stability. Thank you, BoomCU, for being more than just a bank – thank you for being a partner in my success. Reviewed on: 2nd May 2024
Phil Emerson's avatar
Phil Emerson

Boom has helped me save for the past 5years

5
Boom has helped me save for the past 5years Reviewed on: 2nd May 2024
Sarah o's avatar
Sarah o

Love that’s it local.

5
Helped me out with a loan at a low point in my life when no one else would and now save every week with them for Christmas Reviewed on: 2nd May 2024
Leah Barrs's avatar
Leah Barrs

Supporting those in need

5
We have made a significant saving with the bank in order that they can support those who are in less fortunate circumstances Reviewed on: 2nd May 2024
R H Coe's avatar
R H Coe

A great experience overall

5
A great experience overall with opening and holding an account with Boom. The team were very friendly and were able to answer all my questions very quickly. Being able to navigate the app and deposit money is a really easy process. Reviewed on: 2nd May 2024
Hari A's avatar
Hari A

Been here for us in hard times

5
Been here for us in hard times! Had to contact boom when we were in great need of funds and they responded swiftly Reviewed on: 2nd May 2024
Jean-Denis Sauveur 's avatar
Jean-Denis Sauveur

Always helpful against unregulated loan sharks

5
Always helpful against unregulated loan sharks Reviewed on: 2nd May 2024
anne k's avatar
anne k

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