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Brightside: Car insurance (discontinued) reviews

Name: Brightside Car insurance (discontinued)
Brand: Brightside
Rating: 2.54 (196 reviews)

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4.51

Based on 1,385 reviews, last reviewed 5th Sep 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great customer service and helpful. Great customer service and helpful. Reviewed on: 5th September 2024

Latest lowest rating:

1

Absolute Ripoff Absolute ripoff, cancelled a policy and it cost 25% of the whole years premium. Wouldn't use Brightside ever again, not even if they were the cheapest... Read more Reviewed on: 23rd June 2023

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About this product

Brightside no longer offer new standard car or van insurance policies.

Review Brightside: Car insurance (discontinued) now

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Brightside Car insurance (discontinued) reviews (1385)

allover bright

quick response goodvalue as a oap you its just what I wanted Reviewed on: 5th October 2017

Great price. Great service

Really good values for money. People Lucy gave all advised on quote and not a problem afterwards up to yet Reviewed on: 5th October 2017

Paperwork not accounted for

Most things were fine but I ended up having to send my llicence and my no claims bonus on 3 separate occasions. And this was after me holding one off your ladies on the phone while she opened my mail and confirmed she had them the first time I sent them. I did this because I was leaving too Africa on holiday the next day. Then I received 2 threatening letters via email telling me they were going to cancel my insurance if I didn't send this paperwork in despite the fact I had already . Normally not a problem except I was and still am on safari in Africa and to put it bluntly it was a pain in the ass to get it send from there with very limited internet access.. Anyway I assume everything is ok now. Regards Barry Dardis Reviewed on: 5th October 2017

Friendly, good value and efficient

Very easily sorted car insurance with the best price on a comparison website. Friendly and helpful, non-hassling staff Reviewed on: 5th October 2017

My car insurance

I was pleasantly surprised! The price was great, the service was great, painless and overall awesome. I'm very happy and you will be too. Thanks bright side. Reviewed on: 5th October 2017

Good, prompt service at a good price

My policy was set up immediately and I wasn’t even put on hold when I rang up. Brightside were the best quote online and delivered a very transparent policy that’s simple and comprehensive. I’m filled with confidence knowing should I need to make a claim or edit my policy it will be a simple and easy process. Reviewed on: 5th October 2017

Excellent Value and Easy to Buy

Easily the best value car insurance and the effort required to purchase was not too high. I had to contact customer service twice but was dealt with politely and quickly after quite lengthy waits on the phone. Site is easily navigated but could do with a little improvement with confirmations and methods of uploading documents required. Reviewed on: 5th October 2017

Quick and easy

Got a quote, very quick and easy. Cheapest quote for my car insurance. Very happy with the service. Follow up call the next day too! Reviewed on: 5th October 2017

Helpful and knowledgable

Used this company for the first time and found them very easy to talk to and very helpful. One negative is that when I tried to get on their website, I had a warning on my PC that the site was not safe as no security certificate. This did worry me, but in the end I just chanced it as their quote via one of the comparison sites was very good, so I got the number and called them instead. I think Brightside need to rectify this soonest as you could be losing business! Reviewed on: 5th October 2017

Van insurance

Sorted in a flash ! Good communication, easy to set up . Very happy thanks ! Reviewed on: 5th October 2017

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