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LV (Liverpool Victoria): Car Insurance reviews

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4.15

Based on 313 reviews, last reviewed 15th Oct 2024

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

68%

14%

Latest highest rating:

5

Quick and easy to arrange and very competitive price Quick and easy to arrange and very competitive price Reviewed on: 15th October 2024

Latest lowest rating:

2

When it comes to renewal, they always quote us a hig... When it comes to renewal, they always quote us a higher amount. But when I go through comparing website, the same company gives a very much lower quot... Read more Reviewed on: 23rd August 2024

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About this product

LV= are the chosen car insurer for over one million UK drivers.

LV= offer a range of cover options from third party only through to fully comprehensive. They also have policies for electric cars and multi-car cover.

LV= car insurance reviews help you find out what it’s like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

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LV (Liverpool Victoria) Car Insurance reviews (313)

Forward thinking

Doesn't just apply to car insurance and for home insurance do this too but they always are forward thinking in to get a head start on the claims process when something happens that will effect several people as with some of the floods which helped some of my family members. I've had helpful experiences with the customer services when I've had car troubles aswell. Reviewed on: 13th October 2016

Exceptional service

I have found LV to be the best value car insurance for many years. I had to make a claim on my insurance yesterday and service that both myself and the third party received was excellent Reviewed on: 13th October 2016

Great Company

All my dealings with this company have been very pleasant and easy with no hard sell or gobbldygook. Reviewed on: 10th October 2016

Great Customer Service - at a price

I am not 21. Clean licence and no claims. I haven't moved house. I wanted the same cover. I drive an SUV, carefully. I upgraded my car for a newer model - same engine, slightly more poke. The premium went up £250... no explanation. I selected another company and saved that £250. I changed companies, even though I like LV. I rang the company and received a take it or leave it attitude. Time to vote with my feet. Try Aviva for a far better deal. Reviewed on: 8th October 2016

Fantastic customer service

Their quote was much less than any others I had been given. They were so helpful when I called to purchase and also when I rang back to get some help with a problem. I recommended them to a family member and she saved a lot of money too! Reviewed on: 26th September 2016

Second to none

I have been using LV for my car and their service has been first class. I had a minor incident last year and found them to be resourceful and friendly. Reviewed on: 12th September 2016

LV REVIEW

Too expensive. I had 3 years no claims bonus but they wouldn't believe the document I sent. Reviewed on: 9th September 2016

Good service!

LV consistently emerge as one of the better value options on the comparison websites, however I'm pleased to report that they also delivered when I needed to claim - courtesy car within a day, car repaired with zero fuss and little more than a couple of forms to fill. Reviewed on: 3rd September 2016

Reasonable renewal fees

Unlike other insurers they offer a competitive renewal fee raTher than hike up the fee and hope customers will be lazy and not change insurer Reviewed on: 29th August 2016

Very pleased

I have never had any problems with this company very good service Reviewed on: 28th August 2016

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