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LV (Liverpool Victoria): Car Insurance reviews

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4.15

Based on 313 reviews, last reviewed 15th Oct 2024

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

68%

14%

Latest highest rating:

5

Quick and easy to arrange and very competitive price Quick and easy to arrange and very competitive price Reviewed on: 15th October 2024

Latest lowest rating:

2

When it comes to renewal, they always quote us a hig... When it comes to renewal, they always quote us a higher amount. But when I go through comparing website, the same company gives a very much lower quot... Read more Reviewed on: 23rd August 2024

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About this product

LV= are the chosen car insurer for over one million UK drivers.

LV= offer a range of cover options from third party only through to fully comprehensive. They also have policies for electric cars and multi-car cover.

LV= car insurance reviews help you find out what it’s like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

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LV (Liverpool Victoria) Car Insurance reviews (313)

Car Insurance LV

I've had my car insurance for my old Mercedes slk r171 for the first and very much the last time. I had an accident May 2023, and its still not been dealt with. No communication at all from them. I've been chasing but they seem intent on not getting my claim settled. I've complained to them direct by email and this has even been investigated! When I spoke to a so called manager who promised to call me back and never. Her comment was it takes LV at least 8 weeks to answer a complaint! I think that says it all! My advice would be choose anyone apart from LV Reviewed on: 24th August 2023

User friendly service

Had a no fault accident. Resolve issues from beginning to end Reviewed on: 24th August 2023

50 Years with the same insurer

LV have been looking after my car insurance for over 50 years and I have Han no complaints. What recondition is better than that. Reviewed on: 23rd August 2023

Great Company

Competitive pricing and when we needed them they assisted professionally and dealt with everything smoothly. Our claim was paid almost instantly so we could arrange a new car. Reviewed on: 23rd August 2023

Value for money

They seem to be value for money and don't hike their prices above competitors when you have been with them for a while like other insurance companies tend to do to their loyal customers. Reviewed on: 23rd August 2023

Fantastic Value and Service,plus simple to deal with.

I just cannot believe the bvalue of this Which recommneded Insurer. The insurance process is so simple and quick. I use themfor my Motorhome and theyknock the sockes off of the several popular Motorhome Insurance companies. I also use LVs Flow self service product for my wifes car and I am equally enthusiastic about that rouet to market. Simple and great value again. Reviewed on: 23rd August 2023

Extremely Fair

I've two cars as well as household insurance with LV. On renewal I price check them and they always remain competitive. On occasions I've phoned them to discuss additional driver etc and at all times the staff have been knowledgeable and efficient, pointing out cost savings where applicable. Reviewed on: 23rd August 2023

Ardderchog! Excellent.

An excellent company and cover! Could not find better. Reviewed on: 23rd August 2023

Easy and competitive

Having struggled to get reasonably priced car insurance LV offered the best cover at the most competitive rate. Easy to use customer portal etc. Reviewed on: 23rd August 2023

Great value

Most reasonable rate that I could find some years ago when I switched. Found their customer service to be really good, so added my home insurance, and now my pet insurance! Reviewed on: 23rd August 2023

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