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Nationwide: FlexAccount reviews

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4.41
Based on 933 reviews, last reviewed 12th Oct 2025
94% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
16%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

Great experience with nationwide, plenty of branches... Great experience with nationwide, plenty of branches and good service. Reviewed on: 12th September 2025
DW's avatar
DW

Latest lowest rating:

1

RACIAL PROFILING AT THE NATIONWIDE BARKING BRANCH! As a middle-aged Black professional who had worked in senior corporate administration in some of the biggest companies in the UK, I have experienced m... Read more Reviewed on: 12th October 2025
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Abbey
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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (933)

Excellent banking experience!

5
Staff are always friendly and professional in all the branches I use and are always willing to give helpful advice. I use the basic flex account which is a simple no fees service, and is perfect for my needs. Overall I wouldn't hesitate to recommend Nationwide to family and friends for an excellent banking experience. Reviewed on: 2nd January 2018
Niamh Ward's avatar
Niamh Ward

Excellent banking experience!

5
Staff friendly and helpful in all branches i've used., and always willing to give you information and advice. Good simple options for people who don't want complicated plans and are just looking for a basic no fees account. Reviewed on: 2nd January 2018
Niamh Ward's avatar
Niamh Ward

Brilliant flexaccount

5
I set these up for my children x3, customer service in branch was extremely personal. I felt like they cared, and wanted us to be part of their bank. Everything was clearly explained and checked for understanding, fantastic and all the documents arrived with cards in a few days Reviewed on: 1st January 2018
Lynn mackeonis 's avatar
Lynn mackeonis

Perfect bank account!

5
This does everything you could possibly want with no charges and helpful staff who are always on hand Reviewed on: 1st January 2018
Hannah Smith's avatar
Hannah Smith

Extremely safe

5
Excellent service when they thought my card was being hacked Reviewed on: 1st January 2018
Colin Wilce's avatar
Colin Wilce

Great service with some as opposed no interest

4
A very friendly service from our high street branch, and a little interest as well Reviewed on: 1st January 2018
Nigel Soper's avatar
Nigel Soper

Never any problems

5
they are great never had an issue with them, just so easy to use Reviewed on: 31st December 2017
FIONA BIRD's avatar
FIONA BIRD

Good basic account

4
I've had this account for over 10 years and have had no problems, Everything is very clear and transparent, and branch staff friendly and helpful. Reviewed on: 28th December 2017
Delia Pemberton's avatar
Delia Pemberton

Nationwide Flexaccount

5
Been an account holder for 20 years and can honestly say it has always worked well, even when I lived abroad. Reviewed on: 26th December 2017
Paul Mohan's avatar
Paul Mohan

Great customer service

5
Always easy to get advice in branch and great app for my phone too Reviewed on: 26th December 2017
Amelia Gale's avatar
Amelia Gale

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