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Nationwide: FlexAccount reviews

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4.63

Based on 1,111 reviews, last reviewed 20th Aug 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

They are great as they have a high street presence w... They are great as they have a high street presence which reflects in their commitment to customers unlike many other banks and financial institutions ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1111)

I love them!

Their customer service is exceptional, their branches are always clean, and it's an amazing company Reviewed on: 22nd November 2019

Great customer service

Excellent customer service and products Reviewed on: 22nd November 2019

Great account!

I really like the flexaccount with nationwide. You get rewarded interest on your account each month, and can make an extra £100 by reffering a friend. I went through the process and it was really quick and easy. I also like how I don't get charged for swift transactions. Highly recommended! Reviewed on: 22nd November 2019

Good service

Used for 30 years with minimal problens Reviewed on: 22nd November 2019

Nationwide - A hassle free banking experience.

I have been with Natiowide building society for roughly 3 years now and never encountered any problems with them at all. The staff are very courteous and friendly and will always go the extra mile for you. When i had to let them know i would be traveling through Europe, they kindly made a note on my account so i would not have my account frozen as occurs with some other banks, just for taking cash out from a foreign ATM. My account is simple, free to use, which of course any banking account should be, and overall my experience with Nationwide is one of excellence. The simpler the better. Reviewed on: 22nd November 2019

BEST FRIEND

Over the last 50 years Nationwide have helped me with a current account, savings and a mortgage; I could not have been happier with their service. Reviewed on: 21st November 2019

Everything I need

Does everything I need to handle my money Reviewed on: 21st November 2019

A solid caretaker of our finances

I've been with Nationwide for more than 30 years. I have limited experience with Other Building Societies and Banks, but Nationwide have always been up front and transparent about charges & changes, and their services are straightforward to navigate. We also have our home insurance with them, which is very reasonable, and so simple to set up. No hassles with Nationwide. Reviewed on: 21st November 2019

Good service but interest rate drops after a year

Good interest rate for the first year, but drops after a year which is annoying. Also access to good regular saver acount. Customer service is excellent Reviewed on: 21st November 2019

A product that works, backed by a company that cares about its customers

The Nationwide Flex account provides most of what one expects from a bank account, with on-line banking that actually works. When there are glitches, staff respond promptly to emails and secure messages and resolve problems in a helpful and generous manner. This is a good product, backed by a powerful and well-run organisation. Reviewed on: 11th November 2019

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