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Nationwide: FlexAccount reviews

4.43
Based on 931 reviews, last reviewed 12th Aug 2025
68% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
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16%
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4%
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1%
See only 1 star reviews
8%

Latest highest rating:

5

Switching to Nationwide was the best decision ever I switched to Nationwide a few years ago after poor service from a bank I had been with for over 40 years. It was the best decision I have ever made. Reviewed on: 21st July 2025
Chris K's avatar
Chris K

Latest lowest rating:

1

This bank is lie all of there service This bank is lie all of there service and there promises refund also lie they charge debit card payment also 36£ fee i ask to refund this money they c... Read more Reviewed on: 12th August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (931)

A big fan

5
I've been a Nationwide customer for 30 years and won't ever change. Their service is first rate, their products and the app are great, and I love that they are ethical. Reviewed on: 12th June 2025

Great service in store and online banking great too.

5
Great service in store and online banking great too. Reviewed on: 12th June 2025

While Nationwide's Fairer Share bonuses are apprecia...

2
While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and their customer service is woeful. Reviewed on: 12th June 2025

A happy Nationwide customer

5
I have held a Nationwide Flexaccount for over 40 years. I also have current accounts with other banks. Very impressed with the way Nationwide treats their customer loyalty. This year there has been the £50 'Big Nationwide Thank You', and soon there will be the £100 'Fairer Share' payment. I don't know of any other banks/building societies that reward their customers in this way. The Nationwide app is very user friendly. Only thing that could be improved would be transaction notifications on mobile phone screen. All things considered, I'm happy to give Nationwide my vote, and have already recommended them to friends & family. Reviewed on: 12th June 2025

Everything I want from a current account

5
I love the fact that my branch has a 24/7 foyer\vestibule with a paying in machine. My only gripe is that the menus of said machine are far slower that the type they use at Halifax. Fairer share scheme is also great value, just keep a min £100 in savings. Reviewed on: 12th June 2025

It is easy to bank with them and they also reward me...

5
It is easy to bank with them and they also reward me with loyalty bonuses Reviewed on: 12th June 2025

Used Nationwide for 20 plus years.

5
Used Nationwide for 20 plus years. good customer engagement and saving rates. Good at dealing with personal issues. even better as fairer payments are rewarding loyalty. Reviewed on: 12th June 2025

A good reliable bank that offers a full range of ser...

5
A good reliable bank that offers a full range of services and excellent incentives Reviewed on: 12th June 2025

Only place near me that still has a branch.

5
Only place near me that still has a branch. Staff in branch are always helpful. Reviewed on: 12th June 2025

17 years a customer and very happy

5
17 years a customer and very happy Reviewed on: 27th May 2025

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