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Nationwide: FlexAccount reviews

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4.61

Based on 1,111 reviews, last reviewed 20th Aug 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

They are great as they have a high street presence w... They are great as they have a high street presence which reflects in their commitment to customers unlike many other banks and financial institutions ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1111)

I have been a long time customer.

I have been a long time customer. Their app is very user friendly. It is easy to set up new things like ISA and switch money between accounts. They offer their Fairer Share payment each year. We had our mortgage with them and were able to pay it off early with easy transfers of funds. Reviewed on: 11th June 2026

I love dealing with Nationwide.

I love dealing with Nationwide. Not only do you get to speak to a human being on the end of the phone but each year they offer a Fairer Pay scheme where they give their members £100 which I think is fabulous given that interest rates aren't the best. To open an account is very simple and can be done online and transferring money is equally just as straight forward. I've been with them for years and wouldn't have it any other way. Reviewed on: 11th June 2026

Great bank/building society

Been with them a long time always very helpful resolved any problems quick can’t fault them. Reviewed on: 11th June 2026

Faithfully Yours,

I have been a Nationwide customer for twelve years now. I was ambling along , doing quite well or so I thought but then I had a lifechanging event and I fell apart. Nationwide were very patient with me and slowly, oh so slowly I have pulled things together. sometimes someone having a little faith in you can really help Reviewed on: 4th June 2026

Executor account hell with NBS

Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, adding more administration from me to my siblings because I've never made a payment to them before. It caused deep distress to me, especially after a long, slow death of my father. I understand Fraud but no leniancy. Made a complaint but the timing to resolve means I won't get the help I need. Even having to pay to send money via CHAPS will solve the problem. It appears bereavement isn't catered for at Nationwide. Reviewed on: 26th May 2026

I’ve been really pleased with my experience using Na...

I’ve been really pleased with my experience using Nationwide’s FlexAccount. It’s a straightforward everyday current account with no monthly fee, which makes it great for managing day-to-day banking without worrying about extra charges. The mobile app and online banking are easy to use, making it simple to check balances, transfer money, and keep track of spending. Reviewed on: 5th May 2026

Easy banking every way

Easy to navigate app. In person service at local branches which many others have done away with. Giving money back to customers when they do well Reviewed on: 21st April 2026

Clear easy to use app and friendly staff

Been with Nationwide over 30 years and whilst I have held other current accounts, the majority of my banking is done through Nationwide because of the ease of use and clear interface of app and friendly in-branch staff Reviewed on: 20th April 2026

From a happy and Loyal customer

Only a financial institution who gives back to their customer Reviewed on: 20th April 2026

Protection from frauds

Nationwide has protected my money from fraud and was grateful. Reviewed on: 18th April 2026

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