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Nationwide: FlexAccount reviews

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4.62

Based on 1,110 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Does everything I need from a current account The 24/7 self-service foyer at my local branch with a paying-in machine is something I genuinely value — not all banks offer that. Minor gripe: the ma... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1110)

Local Banking!! Thank you

Fantastic service Great to have a local bank that I can use either in person or via cash machine. Thank you for caring for your customers The last bank standing on the High st. Thank You! Reviewed on: 25th March 2026

Nationwide can't be beaten

Nationwide is about to become the last and only banking space in my local town. Online is fine, but when you really need service, just being able to walk into a branch is unbeatable. Reviewed on: 25th March 2026

Very happy with all services in branches & online al...

Very happy with all services in branches & online also with savings & up to date information Reviewed on: 25th March 2026

Nationwide give back to their customers with their f...

Nationwide give back to their customers with their fair share payment, which I think is really good of them. It’s nice to feel appreciated as a long term customer. Reviewed on: 25th March 2026

Their branch network is a big plus point

Nationwide continue to have many branches and remain committed to them. Their products are competitive and their online accounts are easy to use but secure. They used to try upselling a lot but this seems to have declined which is good. The Flexaccount product has met our needs for many years and is free to use. Reviewed on: 25th March 2026

Honest, upfront & to value their...customers

Refreshingly honest, upfront and seem to value their customers. Great interest too. They keep things simple. Reviewed on: 25th March 2026

Convenient online banking.

Convenient online banking. Complaints system rather opaque Reviewed on: 25th March 2026

Being a mutual has been rewarding

Being a mutual has been rewarding Reviewed on: 25th March 2026

Had Flexaccount for more than 20 years.

Had Flexaccount for more than 20 years. Never had a single problem with it. Reviewed on: 25th March 2026

Best Bank I have ever dealt with.

I have only had my Nationwide accounts for about 1 year and they are the most helpful bank i have ever had. I can pop into my local for any problem or advice. Take out money easy over the counter. Great help with investment account set up. Reviewed on: 25th March 2026

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