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Nationwide: FlexAccount reviews

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4.41

Based on 933 reviews, last reviewed 12th Oct 2025

94% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Great experience with nationwide, plenty of branches... Great experience with nationwide, plenty of branches and good service. Reviewed on: 12th September 2025

Latest lowest rating:

1

RACIAL PROFILING AT THE NATIONWIDE BARKING BRANCH! As a middle-aged Black professional who had worked in senior corporate administration in some of the biggest companies in the UK, I have experienced m... Read more Reviewed on: 12th October 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (933)

Easy to use and access

The app is easy to use plus it was easy to open the account. It's really helpful to access a branch when I need coins and I love the ownership structure, Big Nationwide Thank You, etc. The staff are also very friendly and helpful. Reviewed on: 18th March 2025

They always give free money I love that

They always give free money I love that Reviewed on: 18th March 2025

Outstanding customer service!

I have been a customer of Nationwide for 20 years - they are amazing, customer service is second to none! Reviewed on: 18th March 2025

They offer bonuses to customers and are soon to give...

They offer bonuses to customers and are soon to give £50 to customers. They also just picked up a possible fraudulent transaction, are issuing a new card and claiming the transaction back, all before we had even noticed. Reviewed on: 16th March 2025

They are the best on various areas like both Mobile...

They are the best on various areas like both Mobile Application and Customer Value. Reviewed on: 11th March 2025

Bereavement support

Following the death of my wife Nationwide could not have done anything more to help and support me. Reviewed on: 10th March 2025

amazing staff

after visiting my branch to sort a problem out concerning a missing payment for a direct debit to another bank, the two staff members who helped me, Kaisha and Victoria were excellent, professional, friendly and also went above and beyond with the service provided, another reason I have banked with the nationwide for 30 years, amazing staff. Reviewed on: 8th March 2025

Nationwide a bank you can trust

Great saving rates, the app is easy to use, can make payments, adjust, delete standind orders, direct debits, easy to pay money to friends and family companies, and the branches are local and open, for enquiries etc Reviewed on: 7th March 2025

Easy to deal with and excellent Banking App

Easy to deal with and excellent Banking App Reviewed on: 7th March 2025

They actually HAVE Branches

They actually HAVE Branches - Plus very friendly and easy to set up and the £175 switch payment didn't hurt either. Reviewed on: 7th March 2025

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