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Nationwide: FlexAccount reviews

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4.62

Based on 1,110 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Does everything I need from a current account The 24/7 self-service foyer at my local branch with a paying-in machine is something I genuinely value — not all banks offer that. Minor gripe: the ma... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1110)

Been with them over 12 years or so can’t fault them...

Been with them over 12 years or so can’t fault them superb and great bank overall would never leave them and would thoroughly recommend them to everyone overdraft provided all that I ever need is with Nationwide love them Reviewed on: 24th March 2026

no probs and it's a mutual, we and app juust...

no probs and it's a mutual, we and app juust work Reviewed on: 24th March 2026

Gives bonus back to their customers

Gives bonus back to their customers Reviewed on: 24th March 2026

Nationwide are indeed excellent.

Nationwide are indeed excellent. With numerous accessible branches (& a promise to keep them all open until 2030), member-rewards of decent monetary values, and very competitive products and interest rates, they are one of the very best banks out there. They care about customers, an absolute rarity theee days. Reviewed on: 24th March 2026

Efficient friendly in branch staff

Efficient friendly in branch staff Reviewed on: 24th March 2026

As a customer for many years I am delighted

As a customer for many years I am delighted with my FlexAccount because as well as the continuing great customer service I now have automatic road assistance for my car which saves me from searching around for this service Reviewed on: 24th March 2026

I have been with Nationwide for 23 years.

I have been with Nationwide for 23 years. I’ve also been with 2 other banks and Nationwide are the best by far. Any staff I have come across whether over the phone or in person have been more than helpful and delivered great customer service. I have recommended them to family and friends a number of times. Reviewed on: 24th March 2026

Staff are very helpful and understanding

Staff are very helpful and understanding Reviewed on: 24th March 2026

Loyalty pays sometimes

No issues with the current account and getting some loyalty cash every now and again makes you feel like a valued customer and appreciated in these difficult times. Never had any problems contacting customer support would recommend Reviewed on: 24th March 2026

I’ve been with the nationwide for over 2 decades.

I’ve been with the nationwide for over 2 decades. Always excellent service and availability on the high st! Reviewed on: 24th March 2026

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