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Nationwide: FlexAccount reviews

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4.62

Based on 1,110 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Does everything I need from a current account The 24/7 self-service foyer at my local branch with a paying-in machine is something I genuinely value — not all banks offer that. Minor gripe: the ma... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1110)

Good online banking and good service at their shop i...

Good online banking and good service at their shop in Cardiff Reviewed on: 24th March 2026

Easy to use both on laptop and phone.

Easy to use both on laptop and phone. Clear and intuitive interfaces. Loyalty rewards and competitive interest rates. Reviewed on: 24th March 2026

Thirty years of membership, no complaints

I've been with Nationwide since I was a teenager, and they've always been very fair, reasonable, and offered good member savings rates. Reviewed on: 24th March 2026

One of the few that reward loyalty Others do not car...

One of the few that reward loyalty Others do not care and put prices up or close branched Reviewed on: 24th March 2026

Customer driven

Customer driven nothing too much trouble, always available Reviewed on: 24th March 2026

When ever I’ve not understood something they are alw...

When ever I’ve not understood something they are always happy to help . And know their stuff. Unlike a very large bank I was with before not even the manager could explain the details of how a credit card works. Reviewed on: 24th March 2026

Nationwide are absolutely brilliant!

Nationwide are absolutely brilliant. Its wonderful to actually go in to a branch and get help and advice face to face. The Ipswich branch are superb! They are always happy to help and give advice. I needed help in opening a a couple and the assistant was so lovely and patient with us as we are pensioners. Reviewed on: 24th March 2026

Easily accessed online and in high street branches

The internet access is easy and the number of high street branches with helpful staff is highly valued. The Flexplus account has a fee but provides valuable competitive travel insurance and no charge for exchange when drawing currency abroad. The small payment to members in the last 2 years was also appreciated. Reviewed on: 24th March 2026

Great service

Wanted to upgrade ny account which was simple to do abd then appliedcfir an overdraft which again was a simple procedure Reviewed on: 24th March 2026

I switched to Nationwide about twenty years ago afte...

I switched to Nationwide about twenty years ago after reading endless glowing reviews in Which? magazine. I still bank with them and find them transparent, honest and fair-minded. They are also a reassuring presence when buying online. Reviewed on: 23rd March 2026

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