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Nationwide: FlexAccount reviews

4.49
Based on 1,066 reviews, last reviewed 31st Mar 2026
11700% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

Most caring bank about customers. Most caring bank about customers. Reviewed on: 31st March 2026
saKa's avatar
saKa

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026
MoominsPie 's avatar
MoominsPie

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1066)

Efficient friendly in branch staff

5
Efficient friendly in branch staff Reviewed on: 24th March 2026

As a customer for many years I am delighted

5
As a customer for many years I am delighted with my FlexAccount because as well as the continuing great customer service I now have automatic road assistance for my car which saves me from searching around for this service Reviewed on: 24th March 2026

I have been with Nationwide for 23 years.

5
I have been with Nationwide for 23 years. I’ve also been with 2 other banks and Nationwide are the best by far. Any staff I have come across whether over the phone or in person have been more than helpful and delivered great customer service. I have recommended them to family and friends a number of times. Reviewed on: 24th March 2026

Staff are very helpful and understanding

5
Staff are very helpful and understanding Reviewed on: 24th March 2026

Loyalty pays sometimes

5
No issues with the current account and getting some loyalty cash every now and again makes you feel like a valued customer and appreciated in these difficult times. Never had any problems contacting customer support would recommend Reviewed on: 24th March 2026

I’ve been with the nationwide for over 2 decades.

5
I’ve been with the nationwide for over 2 decades. Always excellent service and availability on the high st! Reviewed on: 24th March 2026

Good online banking and good service at their shop i...

5
Good online banking and good service at their shop in Cardiff Reviewed on: 24th March 2026

Easy to use both on laptop and phone.

5
Easy to use both on laptop and phone. Clear and intuitive interfaces. Loyalty rewards and competitive interest rates. Reviewed on: 24th March 2026

Thirty years of membership, no complaints

5
I've been with Nationwide since I was a teenager, and they've always been very fair, reasonable, and offered good member savings rates. Reviewed on: 24th March 2026

One of the few that reward loyalty Others do not car...

5
One of the few that reward loyalty Others do not care and put prices up or close branched Reviewed on: 24th March 2026

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