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Nationwide: FlexAccount reviews

Name: Nationwide FlexAccount
Brand: Nationwide
Rating: 2.54 (196 reviews)

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4.45

Based on 930 reviews, last reviewed 21st Jul 2025

77% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Switching to Nationwide was the best decision ever I switched to Nationwide a few years ago after poor service from a bank I had been with for over 40 years. It was the best decision I have ever made. Reviewed on: 21st July 2025

Latest lowest rating:

2

While Nationwide's Fairer Share bonuses are apprecia... While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and... Read more Reviewed on: 12th June 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (930)

Ticks all the boxes

We love Nationwide, especially the range of services you get with the bank account Reviewed on: 13th November 2017

Disappointing

Purely from a customer service point of view, I find this company lacking. Reviewed on: 12th November 2017

Excellent customer service

I have had a flex account with Nationwide for several years and although they are not the best for interest rates they provide excellent customer service and if I ever have any issues they are resolved very speedily by English speaking staff who are very professional. The overdraft fees are negligible too. They also pay £200 (£100 to each party) when you recommend someone to switch their account. Reviewed on: 12th November 2017

Gives you more

Never had a problem with the account & I get paid monthly interest Reviewed on: 11th November 2017

Good no nonsense account

But a bit of interest would be nice. Reviewed on: 9th November 2017

Nationwide Current Account

Excellent online banking and mobile app. Have been with Nationwide several years and am very happy with the service provided. Reviewed on: 9th November 2017

flex account

Perks with a flex account well worth having for a couple of pensioners Reviewed on: 8th November 2017

Best Bank Ever

We have never had any problems with our Sutton in Ashfield branch. The staff are always helpful and the bank promotes community spirit raising money for charities with their customers and staff. We are never pressured to take out loans or change our bank accounts. We were with a bank form the 80's til 2011 and NEVER had service like this. Nationwide are exemplary. Reviewed on: 8th November 2017

EXCELLENT VALUE CURRENT ACCOUNT

Excellent online current account with brilliant extras- foreign travel insurance including winter sports medical cover, vehicle breakdown cover for all family vehicles, mobile phone insurance as well as monthly interest payments. Well worth £13 per month. Reviewed on: 8th November 2017

FLEXACCOUNT - An excellent free current account

An excellent product run by a mutual company. I only have had one complaint and that was that once they inadvertently took too little one month as a mortgage payment. I rang them and pointed this out, they immediately corrected the payment and paid me £20 as compensation. Brilliant. Reviewed on: 8th November 2017

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