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Nationwide: FlexAccount reviews

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4.43

Based on 931 reviews, last reviewed 12th Aug 2025

55% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Switching to Nationwide was the best decision ever I switched to Nationwide a few years ago after poor service from a bank I had been with for over 40 years. It was the best decision I have ever made. Reviewed on: 21st July 2025

Latest lowest rating:

1

This bank is lie all of there service This bank is lie all of there service and there promises refund also lie they charge debit card payment also 36£ fee i ask to refund this money they c... Read more Reviewed on: 12th August 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (931)

FLEXACCOUNT - An excellent free current account

An excellent product run by a mutual company. I only have had one complaint and that was that once they inadvertently took too little one month as a mortgage payment. I rang them and pointed this out, they immediately corrected the payment and paid me £20 as compensation. Brilliant. Reviewed on: 8th November 2017

Excellent banking service

I've had my account with Nationwide for nearly 30 years. Even when I've had difficult times financially with a huge overdraft, the Nationwide has been helpful and supportive. They've never put me under any pressure to repay. A really great bank. Reviewed on: 8th November 2017

Easy to use account

This account is easy to use and the interest rate for the first year is great. Shame the interest rate doesn’t stay as high for longer. The customer service with nationwide has always been great and I’ve found it easy to open and close other accounts. The online banking app is easy to use and has everything I need. Reviewed on: 8th November 2017

Overall very good

Helpful when needed and runs smoothly otherwise Reviewed on: 8th November 2017

So dependable!!!!

I have never had any problems with online banking or their telephone customer service. I had an issue last month, got straight through when I called them & the issue was resolved within 5 minutes!!! I've never had a faster response! Reviewed on: 8th November 2017

Flex Account Review

The flex account is great. The online app helps to keep an eye on things, mine has free travel insurance and a fair overdraft. I have simple rewards for money off at restaurants. Its easy to transfer money, set up payments and loyalty loan rates. Reviewed on: 8th November 2017

Top rated bank

I've never had any problems with nationwide, they took bank charges from my benefits, of which when I approached them about this I had this all refunded to me with a smile. Excellent service Reviewed on: 8th November 2017

Reliable Service

Transferred to Nationwide to have travel insurance and cashback, all went smoothly, no problems with direct debits Reviewed on: 8th November 2017

Great Service

Kept up to date with any changes and informed of new charges. Reviewed on: 8th November 2017

Never a Hassle

Nationwide are always happy to help, friendly and informative. I've banked with them since I first opened a bank account and I would happily recommend to others. Reviewed on: 8th November 2017

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