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Nationwide: FlexDirect reviews

4.61
Based on 371 reviews, last reviewed 20th Apr 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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71%
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19%
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1%
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6%

Latest highest rating:

4

Doesn't dictate too much to customers Supports customers without a smart phone providing a key pad. Clear clean online banking experiences. Doesn't dictate too much to customers compared t... Read more Reviewed on: 20th April 2026
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Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024
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Mark M

About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

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Nationwide FlexDirect reviews (371)

Excellent

5
I recently switched my bank account to a Nationwide flex direct. I took advantage of their account switching service to move all of my direct debits and salary to my new account with them. The communication with them was great and everything happened smoothly and in a timely manner. Couldn't be happier with them, especially as they have now introduced a contact less payment card, Reviewed on: 7th October 2014

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