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NatWest: Select Account reviews

Name: NatWest Select Account
Brand: NatWest
Rating: 2.54 (196 reviews)

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4.53

Based on 707 reviews, last reviewed 29th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

4

I use the select account as a backup current account. I use the select account as a backup current account. I don't use it much because other accounts and banks have better account rewards Reviewed on: 18th April 2025

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (707)

Caring for carers

I'm a full time Mum / Carer who has both a foundation basic account and a select account with NatWest. I ran into financial problems last year when the tenants moved out of my flat / home that I currently have to rent out because I home school my fourteen year old with SEN and have been doing so since 2015. NatWest were fantastic and supported me all the way until I got things sorted out again and re let the flat. I had an unauthorised overdraft and they alleviated my extreme stress and were always on hand to offer support and guidance and not put any pressure on me. I was initially going to sell the property but the sale fell through and so I had to turn times back around and relet. The debt collection team and the telephone banking teams were always there to listen and support my difficult patch. As a care /vulnerable person NatWest help us by not penalising us and believe me that is a huge support, especially when we cannot work and have so much responsibilities on our hands. Thank you NatWest for always being there to listen and help. I always recommend NatWest. Good Luck and you deserve to win that 'Oscar' of the Banking World Awards. Best wishes, Anita Kelleher - proud NatWest customer. Reviewed on: 6th February 2019

brilliant excellent service

Natwest mobile app is the best especially when you can get the cash without your debit card Reviewed on: 6th February 2019

Truly Awesome Service!

I've been banking with NatWest for almost two decades and I needed to speak with an advisor about my debit card and about the Mobile App. I spoke with Stuart on the Actionline and he was clear and precise. Truly wonderful professional service, and the app is spectacular. Well done! Reviewed on: 6th February 2019

Brill

Natwest customer service is brilliant, they're fast and efficient and always helpful. The mobile banking app is great I love the get cash Reviewed on: 6th February 2019

great service

mobile app is fantasic, and great customer service when calling up Reviewed on: 6th February 2019

Excellent Service

The mobile app is brilliant and they make it better all the time. Reviewed on: 6th February 2019

The best banking app from the best bank

Truly have customers needs with everything they are doing. Getting better and better. Well done NatWest. Keep going! Reviewed on: 5th February 2019

excellent

I would, and have recommended NatWest to my friends and family. in fact just recently I got two of my friends to switch over to NatWest from Nationwide as when I showed them our app it was far better and also there was a switching incentive of £150 which definitely sealed the deal! Reviewed on: 5th February 2019

NatWest Great Service

I have not had 1 bad experience with NatWest. They are always very helpful when I need to contact them. the banking app they have makes all my banking needs so easy and quick. I especially like to he messaging service within the app which I find fantastic. Reviewed on: 5th February 2019

Great Bank

The Bank has adopted digital banking at an exemplary standard, makes it so much easier for me to bank on the go. Reviewed on: 5th February 2019

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