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NatWest: Select Account reviews

Name: NatWest Select Account
Brand: NatWest
Rating: 2.54 (196 reviews)

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4.53

Based on 707 reviews, last reviewed 29th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

4

I use the select account as a backup current account. I use the select account as a backup current account. I don't use it much because other accounts and banks have better account rewards Reviewed on: 18th April 2025

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (707)

I would like to recommend the Natwest Mobile App as i use it all the time and find it so useful and user friendly!

I have a basic select account and use the app to transfer money between accounts, pay people upto £500 i just use a passcode to log in within seconds and it is so convenient and easy to use! I would be lost without it. Compared to other banks and banking APPs I use, this is definitely the best so far! Reviewed on: 10th January 2019

100% Recommendation

We have great teams who are on hand to assist with banking needs but we also have an incredibly user friendly app that can be navigated by people of all ages! We have Cora who is on hand to answer any queries and respond to customer to save them having to call us and they can access all of their banking at their finger tips! Having pending transactions is a fantastic bonus too. Reviewed on: 10th January 2019

Mobile app

The ease of the Natwest app means that I can manage my accounts without ever having to go a branch again! Reviewed on: 9th January 2019

Best Mobile App

The NatWest mobile app is fantastic! So easy to use and really saves so much time! Its convenience was what I was looking for and it is definitely convenient! Reviewed on: 9th January 2019

Best App

Most up to date app flexible for all customers! Reviewed on: 9th January 2019

Good customer service

I have had many queries with NatWest which are all fixed very quickly. Reviewed on: 9th January 2019

Absolutely awful

Natwest is one of the most unhelpful banks I have eve had the misfortune to deal with. I regret ever having taken out an account with them. Reviewed on: 8th January 2019

Cant wait for the switch.

Been with natwest from birth in 1990. I have never benifited from them. I have a business account with them, which i hated, charges to high never benifited from it. Recently starting from a scam i fell for you cant speak to anyone fraud team un helpful. Put on hold for too long i.e 57mins and 47 mins for me to hang up they just dont awnser. Even though im told my call was prority and first in que, 'rubbish' lie!. From transfered from customer services etc. I want to leave them now, switch taking too long. Reviewed on: 3rd January 2019

Great online banking

Very easy to use banking app and customer service at branches are great at helping you get to know how to use it even better! Reviewed on: 3rd January 2019

Basic account - fantastic experience

From branch and call centre staff to simple and reliable mobile and online banking - It is all good! Reviewed on: 31st December 2018

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