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Santander: 123 current account (discontinued) reviews

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4.12

Based on 1,276 reviews, last reviewed 18th Jun 2026

17% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026

Latest lowest rating:

2

PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWI... PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWIDE AND NOW RECEIVE A MUCH MORE CUSTOMER FOCUSED BANK Reviewed on: 25th March 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1276)

Great!

Never had any problems with it! The advisers are always happy to help! Reviewed on: 6th February 2017

Great

Changed to Santander from HSBC, process was easy and received my 123 cashback easily. Reviewed on: 5th February 2017

Excellent interest rates, easy to set up and make payments , cash back on dds

The Santander is industry leading interest rates for their current account 123. However, interest rates aside I think it's the best current account I have ever had. Website is brilliant and so easy to use. I never have any need to contact than as everything is done right first time. This and cash back on direct debits make it a top. Itch account from a trusted supplier Reviewed on: 4th February 2017

Good for some accounts but not all

Now that interest on this account has been cut I am not so sure it is a good account. Reviewed on: 4th February 2017

Great account, but becoming less so

Was very happy when I changed my current account to Santander 123. Although it is still a reasonable deal the reduction in interest paid on credit balances and increase in the monthly account fee mean that it will sooon cease to be attractive to me and I may look for an alternative which is a shame. Reviewed on: 3rd February 2017

Best current account for interest and cashback

I switched to Santander because of it's 3% interest rate. Unfortunately this then got cut but it is still the best available. The app is very user friendly and branch staff helpful. Reviewed on: 3rd February 2017

Can't be beaten!

Excellent account, although £5 charge per month, the rate of Interest at 1.5% on a current account is excellent! Customer service I have found to be reliable and efficient! Reviewed on: 3rd February 2017

Rapidly gone down hill

The santander used to cost £2per month to reap benefits of the account such as good rates of interest paying 3% between £3000 and £20,000 1.5% under £3000 also cash back on various household bills. Then the cost of having the account raised to £5 per month which is quite steep the benefits in terms of interest and cashback remained the same still making it reasonably competitive especially if accruing 3% interest. Now the interest rates have dropped to flat rate of 1.5% up to savings of £20,000 but the monthly fee remains at £5 so kind of unfair towards the people who have invested more into the bank lower savers have remained in the same situation. Very disappointed as gives people more reason to not remain loyal and shop around. Reviewed on: 3rd February 2017

Helpful and friendly

I had a problem with a direct debit and I received nothing but helpful advice and great service. Reviewed on: 3rd February 2017

Interest rates halved - is it still worth it?

I have been with Santander approaching 3 years. Initially I was drawn to it by its interest rate and cashback. The interest rate has been halved from this month, which is disappointing. I think they should have reduced it on a tiered basis, not just cut it so dramatically. It was one of the main reasons for taking the account, and not so long ago, the monthly fee was increased too so its costing more now and earning less. Reviewed on: 1st February 2017

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