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Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,250 reviews, last reviewed 15th Jul 2025
92% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Current Account. Current Account. I have a 123 current account with Santander. It was very easy and quick to open i did it through the app/website. I could easily mana... Read more Reviewed on: 15th July 2025
Jennifer S's avatar
Jennifer S

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
Tina's avatar
Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1250)

Money for nothing!

5
I have the above account - even though the interest rate has dropped to 1.5% I still get a good deal as I also get cashback on essentials including Council Tax, fuel, water & all phones - mobile and landline. I get a monthly statement through the post too so I can check all is OK. Would certainly recommend. Reviewed on: 24th December 2016

The Best

4
Santander is an excellent company/banking all facilities meet my requirements overall fantastic. Reviewed on: 24th December 2016

a bit disappointed

3
Santander recently changed their interest rates on their 1-2-3 account meaning its not just as good an account as before if using it for saving. We have 3 of these accounts as we felt 3% was a great rate with the way things in the banking world were but now they have dropped it to only 1.5% while also charging more for having this account too. Seriously considering changing where our money is. Reviewed on: 24th December 2016

Amazing!

4
Wanted a bank to switch to with great benefits and that also made the transaction easy and simple and Santander definitely did just that! I wanted to setup and move over my direct debits simply and quickly and with this account I gain benefits for paying bills and shopping. Reviewed on: 24th December 2016

Interest rate dropping....

4
I have held a 1/2/3 account since it was first started a few years ago.Up until this year it has been a good way to try and get some interest on your money.Santander are now dropping the interest rate to 1.5%,so halving the rate.Ok if you have £10k or more in the account.As most will know the 1.5% is probably still the best you can do right now as the BOE has thrown savers under a bus since 2008 with it's monetary policy and ridiculously low base rate.Anyway all I can say is that Santander are a very good company to deal with overall and have probably been the saviour of many small savers in this country over the last 4/5 years. Reviewed on: 24th December 2016

Less attractive than it was, but rewards can still be worthwhile

4
I've held the 123 account for quite a while now, and after some initial teething problems I have been very happy with Santander's service and product offer. The increased fees and lower interest rates that have been introduced in recent months have made me look at whether I would be better off elsewhere, but I think on balance it is still a good account for me. I often use the retailer cashback offers and this improves the return on this and the 123 credit card that I also hold. Overall I am happy with Santander and would recommend them. Reviewed on: 24th December 2016

easy to set up OK return although, not as good as previously, great internet access though.

5
Using the banking app managing my accounts is easy and feels safe Reviewed on: 21st December 2016

fantastic

4
really excellent customer service, had no problems whatsoever . The only 1 snag would be the charge for the 123 account, make sure it is worth it for you Reviewed on: 18th December 2016

reasonable interest on a large sum

5
Although not the highest rate about it pays interest on up to £20,000 making it in my opinion a better bet than having lots of accounts with smaller amounts of money to moniter Reviewed on: 11th December 2016

santander banking

5
first class service, reliable and friendly Reviewed on: 5th December 2016

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