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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,271 reviews, last reviewed 25th Mar 2026
900% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

A very reliable service provider A very reliable service provider Reviewed on: 25th March 2026
Robert Harvey's avatar
Robert Harvey

Latest lowest rating:

2

PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWI... PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWIDE AND NOW RECEIVE A MUCH MORE CUSTOMER FOCUSED BANK Reviewed on: 25th March 2026
robert j's avatar
robert j

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1271)

5 Star

5
No issues, clear and easy to understand. Reviewed on: 21st March 2023

So far so good

5
An OK bank, not had any major problems Reviewed on: 21st March 2023

New boosts discount

2
Terrible it’s to much hassle and time consuming. Reviewed on: 21st March 2023

Good student benefits

3
They have good benefits when opening the account but their customer service is not as good. When in branch they are helpful but over the phone you can end up being passed around a lot of people. Reviewed on: 20th March 2023

Complicated

3
The rewards weren't worth the effort expended to earn them but also the criteria for earning the rewards were complicated, and the bank wasn't easy to deal with Reviewed on: 19th March 2023

Good starter account

4
I have had no problem with Santander and their mobile app is fine Reviewed on: 18th March 2023

Discounts are acceptable, let down by response to problems.

4
If their ‘security’ suspects a breach, they ‘block’ your account, stop paying direct debits - and don’t even tell you!. Sorting it out becomes a major problem, and your credit rating takes a shock. Reviewed on: 17th March 2023

Best account for bills

5
This account, alongside the newly introduced Santander Edge Current Account is the best account on the market for paying bills, specifically by direct debit. These accounts are the only ones currently on offer with ant institution that offer this service making them a must-have for pretty much anyone. I would strongly recommend them. Reviewed on: 16th March 2023

A decent bank account

4
It pays for itself in terms of the cash back vs the fee, and it’s easy to use with a good app. Reviewed on: 16th March 2023

Some times

5
Some times payments will be stopped Reviewed on: 16th March 2023

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