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Santander: 123 Current Account (discontinued) reviews

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4.16

Based on 1,271 reviews, last reviewed 25th Mar 2026

900% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

A very reliable service provider A very reliable service provider Reviewed on: 25th March 2026

Latest lowest rating:

2

PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWI... PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWIDE AND NOW RECEIVE A MUCH MORE CUSTOMER FOCUSED BANK Reviewed on: 25th March 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1271)

Great current account

Got money for switching and the cashback each month is quite generous on bills and such, even after paying the monthly fee. Reviewed on: 9th March 2023

Clarity

My account allows cashback on certain bills, with a small monthly fee. One month I forgot to meet the criteria for cashback, they emailed me to notify me that I was making a gain on the account and I could switch to the free account (without cashback) if this one isn't in my interest. Refreshing to have my bank work in my interest over theirs Reviewed on: 9th March 2023

Good experience

I have banked with Santander for many years now, originally with A&L before the takeover, and for a majority of those years I have had very little to complain about. The account pays a competitive interest rate along with cashback on household bills. On the few occasions I have contacted Santander by either phone or email (I don't use social media) the queries have been dealt with and answered promptly, the staff are always friendly and professional. I am also pleased that they have kept my local High Street branch open which is a great bonus when so many are closing. Reviewed on: 9th March 2023

good interest rate

Don't know about other banks rates, but am happy with what Santander offers Reviewed on: 9th March 2023

Continued customer for several years

Been with Santander for years now and never had any issues, always been helpful and understanding no matter what my situation. Reviewed on: 9th March 2023

Cash back rewards

Great account and the cash back incentive is awesome I would prefer if it had automatic overdraft facility Reviewed on: 9th March 2023

Good value

Still great value for money, saved far more than I have spent Reviewed on: 9th March 2023

Good functionality and ease of use bank

Good bank for setting up accounts and keeping track of money via app, online banking or at machines/in bank. Very informative staff. However not being able to scan cheques online is annoying. Reviewed on: 9th March 2023

not bad

does the job, cashback on bills covers fees and then some Reviewed on: 9th March 2023

Been with Santander for years

I've been a Santander customer for over 30 years (it was Abbey National then) and have never had a problem with them. Their online and app services are excellent, and branch staff are always helpful and attentive. Reviewed on: 8th March 2023

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