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Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,250 reviews, last reviewed 15th Jul 2025
92% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Current Account. Current Account. I have a 123 current account with Santander. It was very easy and quick to open i did it through the app/website. I could easily mana... Read more Reviewed on: 15th July 2025
Jennifer S's avatar
Jennifer S

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
Tina's avatar
Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1250)

Good but can get costly

4
Was brilliant at first but they then put the charge up so we are now not earning as much, it seems like they are taking more from you and giving less back. But, every little helps I am still making some monthly profit plus they have cashback offers. Unfortunately it is not advertised unless you look for it on the app and am unsure if you would be able to use any of the offers without the app. Reviewed on: 10th February 2019

1-2-3 works for me

4
The 123 account has been great for me. A monthly summary shows me that I'm making a profit by paying my bills through this account. It also has a great interest rate. I just wish the interest rate on a savings account was better than the current account - I'm not that comfortable keeping all my money together but I feel I'm 'forced' by the interest rates available at Santander. Reviewed on: 10th February 2019

Current account with a bonus

5
I have been using the 123 account for 7 years now and my favourite part is when I earn the interest back on all the monthly bills I pay. Its a lovely bonus at the end of each month and comes in at just the right times. Reviewed on: 10th February 2019

Fabulous customer service

5
Lost my card, as most people will do every now and then - process of cancelling and reordering a card was smooth and simple Reviewed on: 10th February 2019

Value for money

5
All good, easy to navigate and money back Reviewed on: 10th February 2019

Excellent

5
I have banked with Santander for many years and never had a problem. They have always been so helpful and informative. I wouldn’t even consider banking anywhere else Reviewed on: 10th February 2019

Always very helpful.

4
Santander has always been very helpful and willing to help in whatever way they can. Their website etc is also very informative and straightforward. Reviewed on: 9th February 2019

Good bank overall,

4
they could have brought the higer interest bak though! Reviewed on: 9th February 2019

quick and easy

5
good product and good interest making it a great current account Reviewed on: 9th February 2019

Approachable, helpful high street banking

5
Simple processes with approachable and helpful staff when visiting the local branch. Rewards on account are fantastic Reviewed on: 8th February 2019

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