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Santander: 123 Current Account (discontinued) reviews

Name: Santander 123 Current Account (discontinued)
Brand: Santander
Rating: 2.54 (196 reviews)

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4.17

Based on 1,250 reviews, last reviewed 15th Jul 2025

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Current Account. Current Account. I have a 123 current account with Santander. It was very easy and quick to open i did it through the app/website. I could easily mana... Read more Reviewed on: 15th July 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1250)

Amazing

Very good and very supportive for us Reviewed on: 8th February 2019

Decent bank

A decent bank. While opening my account they had technical issues, but had good staff who quickly apologized and sorted it out. Mobile and online banking generally good - but app doesn't work on rooted Android phones. Reviewed on: 8th February 2019

Poor returns from this account

The bank could produce a better product that gives better returns to the customer Reviewed on: 7th February 2019

Worlds apart

Transfering to this account was so simple. I wish I had done years ago. My money was sst in my account just looking at me. Now I earn money every month just by doing all the things I was doing anyway. I cannot rate this product high enough. Reviewed on: 5th February 2019

Branch staff are always really helpful and go the extra mile.

I went into the Chichester branch to set up a new account. The staff were really friendly and explained everything very clearly. The incentive of a free 4 year railcard with the student account, was extremely useful. Reviewed on: 26th January 2019

No hassle and good rewards

Great online and mobile service and never had any problems Reviewed on: 22nd January 2019

Good bank

All good, I like this bank a lot. Reviewed on: 21st January 2019

great choices

This bank employs great staff who actually know what they are talking about, unlike other banks. The 123 account is wonderful with perks for the customer. All in all I would recommend this bank to anyone who is looking to change banks. Reviewed on: 21st January 2019

Incompetent morons

Incompetent morons. I have had the same phone number for 22 years. It has been registered for Internet banking for about the same amount of time. I can see it on my Internet banking page right now in the Personal Details section. Santander, however, maintain that they have a different number for me for the purposes of making on-line payments (OTP code). As I do not know what that number is, they refuse to help me. They entered some random number on their system and want me to guess it! Reviewed on: 18th January 2019

Great account glad I made the Switch

Fab current account glad I switched, great bank with excellent customer service and turnaround time is amazing to. Reviewed on: 14th January 2019

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