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Brightside: Car Insurance reviews

Name: Car Insurance
Rating: 4.56 (1385 reviews)

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4.50

Based on 1,385 reviews, last reviewed 5th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great customer service and helpful. Great customer service and helpful. Reviewed on: 5th September 2024

Latest lowest rating:

1

Absolute Ripoff Absolute ripoff, cancelled a policy and it cost 25% of the whole years premium. Wouldn't use Brightside ever again, not even if they were the cheapest... Read more Reviewed on: 23rd June 2023

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About this product

Brightside car insurance reviews on Smart Money People come from drivers like you! You can read these honest Brightside car insurance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used Brightside before, you too can write a short Brightside car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Brightside Car Insurance reviews (1385)

Excellent service,

Been with you for 4yrs now, changing my car and up dating my policy was no problem at all and very stress free Reviewed on: 20th June 2017

Would recommend to family

It was so easy to renew and only went up a small amount what I could afford did it all on line so easy Reviewed on: 20th June 2017

Good.

One phone call. All insurance sorted. Class. Reviewed on: 20th June 2017

Perfect

No hassle and very efficient sending through all documentation Reviewed on: 20th June 2017

Absolutly disgraceful

Absolutly horrendus company avoid!!!! Rude, unhelpful the worst company i have ever dealt with. Reviewed on: 19th June 2017

Recent car insurance purchase

Purchased my car insurance for the coming year with Brightside via a price comparison website that linked to Brightside's website. Overall the process was clear and simple. The options and costs are clear. The email responses were prompt. There were a few minor errors when details were transferred from the price comparison website to Brightside's. Spoke to Brightside customer service to amend the errors. Customer service were informative, helpful and polite. Very please with the experience, especially my car insurance cost 25% less with Brightside than with my current insurer. Reviewed on: 17th June 2017

Good customer care service

Good experience with the company as i get the right deal that i wanted. Dedicated customer service who strive their best to complete the deal as quick as possible without any hassle. I wouls recommend them to families and friends. Reviewed on: 15th June 2017

Easy online application

Go through the usual details of car/van and address etc ,easy online application would recommend,and no phone call ,cheapest quote as well Reviewed on: 15th June 2017

Professional approach

Renewal of car insurance was straightforward and hassle free. Web site instructions were easy to follow to enable application to be completed(and pleased with quoted price) easy to follo Reviewed on: 15th June 2017

Excellent service

Was impressed with the ease it took To sort and then the call about breakdown cover and the quickness of setting it all up For me Reviewed on: 15th June 2017

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