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Brightside: Car insurance (discontinued) reviews

4.51
Based on 1,385 reviews, last reviewed 5th Sep 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
6%

Latest highest rating:

5

Great customer service and helpful. Great customer service and helpful. Reviewed on: 5th September 2024
Simon Jones's avatar
Simon Jones

Latest lowest rating:

1

Absolute Ripoff Absolute ripoff, cancelled a policy and it cost 25% of the whole years premium. Wouldn't use Brightside ever again, not even if they were the cheapest... Read more Reviewed on: 23rd June 2023
Micky Harris's avatar
Micky Harris

About this product

Brightside no longer offer new standard car or van insurance policies.

Review Brightside: Car insurance (discontinued) now

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Brightside Car insurance (discontinued) reviews (1385)

Excellent service,

5
Been with you for 4yrs now, changing my car and up dating my policy was no problem at all and very stress free Reviewed on: 20th June 2017

Would recommend to family

5
It was so easy to renew and only went up a small amount what I could afford did it all on line so easy Reviewed on: 20th June 2017

Good.

4
One phone call. All insurance sorted. Class. Reviewed on: 20th June 2017

Perfect

5
No hassle and very efficient sending through all documentation Reviewed on: 20th June 2017

Absolutly disgraceful

1
Absolutly horrendus company avoid!!!! Rude, unhelpful the worst company i have ever dealt with. Reviewed on: 19th June 2017

Recent car insurance purchase

5
Purchased my car insurance for the coming year with Brightside via a price comparison website that linked to Brightside's website. Overall the process was clear and simple. The options and costs are clear. The email responses were prompt. There were a few minor errors when details were transferred from the price comparison website to Brightside's. Spoke to Brightside customer service to amend the errors. Customer service were informative, helpful and polite. Very please with the experience, especially my car insurance cost 25% less with Brightside than with my current insurer. Reviewed on: 17th June 2017

Good customer care service

5
Good experience with the company as i get the right deal that i wanted. Dedicated customer service who strive their best to complete the deal as quick as possible without any hassle. I wouls recommend them to families and friends. Reviewed on: 15th June 2017

Easy online application

4
Go through the usual details of car/van and address etc ,easy online application would recommend,and no phone call ,cheapest quote as well Reviewed on: 15th June 2017

Professional approach

5
Renewal of car insurance was straightforward and hassle free. Web site instructions were easy to follow to enable application to be completed(and pleased with quoted price) easy to follo Reviewed on: 15th June 2017

Excellent service

5
Was impressed with the ease it took To sort and then the call about breakdown cover and the quickness of setting it all up For me Reviewed on: 15th June 2017

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