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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

The best

I am a very low mileage driver and this company suites me just fine also you get emails now and again with suggestions for road trips or keeping your car up to scratch in winter a very friendly insurance company and affordable would highly recommend Reviewed on: 11th August 2020

good allround sevice

found to suit my needs and easy to get in touch with if needed Reviewed on: 11th August 2020

Best for low mileage users

Best for low mileage users use the link below to get £50 credit https://bymiles.co.uk/refer/LY10FWO Reviewed on: 11th August 2020

Really happy I switched

Can’t fault the experience so far. Really glad I found out about By Miles when renewing my car insurance - amount of miles I was driving changed quite a lot and policy works great for the variations in miles being driven at the moment. Reviewed on: 11th August 2020

Excellent, one of a kind, unique.

The only car insurance company which charges you by the mile. Great for people who don’t drive much. Reviewed on: 11th August 2020

Simple, effective and cheap!

Really love that you can clock what you're using on the app. I think more people should use this and become more mindful of the miles they do! Reviewed on: 11th August 2020

Easy and efficient

They have always been very kind and helpful when I have spoken to them and sympathetic towards the more technically challenged Reviewed on: 11th August 2020

Brilliant

I would choose this insurance over any other it's fantastic Reviewed on: 11th August 2020

Good price, great service

Moved to By Miles this year to reduce my insurance costs and it worked a treat. Now I pay for what I drive and it’s helped to bring down my monthly costs. Reviewed on: 11th August 2020

Great price and customer service

ByMiles has so far has exceeded my expectations when it comes to buying car insurance. They are friendly and helpful and use straight forward design to explain things very simply. The app is very helpful to keep a track of miles. Reviewed on: 11th August 2020

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