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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great

5
the best insurance company in uk Reviewed on: 2nd August 2020
hussam's avatar
hussam

So far so good

5
I have joined by miles this month was fed up with paying overpriced insurance premiums. I retired 7 months ago and my mileage is very low now so it was a no brainer to change to by miles and no complaints so far. I can see exactly how many miles I have travelled and how much each journey is going to cost. Reviewed on: 1st August 2020
Stemcgrn@yahoo.co.uk's avatar
[email protected]

The best by a mile

4
Fantastic experience with them. Much cheaper than the average insurer and they are on hand to help with any questions. I always recommend them to friends and family. Reviewed on: 1st August 2020
Shin's avatar
Shin

covid has been a perfect time

5
Imagine if my car had been standing outside, not being driven for weeks on end. I cannot afford to waste money as I am retired living on a pension. I am very thankful that my son introduced me to ByMiles on February. I have saved so much money and I am so happy. Thank you By Miles, you came just in time for me. Reviewed on: 1st August 2020
Eleanor Gower's avatar
Eleanor Gower

Inovative idea

5
What a great idea to only pay for the miles you use. Wish I'd known about this company sooner! Reviewed on: 1st August 2020
Kat Beatty's avatar
Kat Beatty

Disaster Recovery

5
After No Fault Write off of my car , third party claims handlers completely botched the claim. Once involved By Miles management resolved everything and updated procedures with third party claims handler. Reviewed on: 1st August 2020
Rick Maughn's avatar
Rick Maughn

Great product for low milage drivers

5
Saves me money compared to traditional insurance companies. Excellent customer service and lots of perks thrown in (no-claims protection from uninsured drivers). Reviewed on: 1st August 2020
Russell 's avatar
Russell

Does the job!

5
An ideal and oinnovative product - attractive to any low-mileage motorist I can't believe that it will be very long before all insurance companies are offewring this Meanwhile.... Reviewed on: 1st August 2020
Chris W Drew's avatar
Chris W Drew

Car insurance has never been so good

5
Best car insurance I’ve ever had for sure! Fantastic policies at unbelievable prices teamed with fantastic customer service. What more can I say! Thankyou By Miles! Reviewed on: 1st August 2020
Sharon Davies's avatar
Sharon Davies

Great if you're not driving a lot

5
I work from home so I don't need to drive everyday so this by miles is perfect for my and many home workers these days. Reviewed on: 1st August 2020
Alex Skeb's avatar
Alex Skeb

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